Total 330 information technology job vacancies in Norwich, East Anglia, NR4 6PP

Job Description

• VMware Workspace ONE Administration.
• Airwatch Enterprise Mobility Management (EMM).
• Provide level 2 support for reported issues.
• Be the technical subject matter expert.
• Participate in discussions with various business units to meet their business requirements.
• Manage, administer and operate the EMM platform.
• Create, manage and roll out device policy in consultation with client Maintain and document the list of devices in the system.
• Manage mobile devices, enroll or unenroll devices from the system.
• Disable or wipe device with approval from client.
• Support upgrade of Horizon Infrastructure.
• Support project teams for mobile app testing (UAT), communication (change management) & deployment (rollout).
• Manage device refresh, mobile app rollout and device OS upgrades.
• Work with principal vendor and operational teams to support any high priority incident and enhancement.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Bachelor's degree in computer engineering, computer science or equivalent, or a related field.
• At least 10 years of experience working in large IT environment.
• Good working knowledge in delivering Virtual Desktop Computing solutions, Microsoft virtualization technologies including RDS, Microsoft Application Virtualization, PowerShell scripting, or similar applications.
• Possess excellent communication skills and be able to work in virtual teams with internal and external stakeholders.

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).

Job Purposes:

The Senior Sales Executive is the client expert within the geo-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.

Primary responsibilities to include:

• Develop and accelerate profitable growth in KBC’s consulting /solution business in the APAC region and /or accounts by identifying, developing and closing business with target clients through
• Focusing on integrated KBC Consulting, Technology and Yokogawa solutions
• Leveraging and coordinating with the wider KBC organization and Yokogawa RHQs as required to achieve the above
• Coordinating with regional business development leads and project delivery teams to ensure opportunity potential is maximised
• Meet / Exceed annual personal sales targets (Order Intake) as set by the Global Head of Consulting Sales.
• Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business
• Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach.
• Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set.
• Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes.
• Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.

Responsibilities:

Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Technology Sales and Consulting Sales). Transactions may involve alliances, collaborations, mergers and acquisitions, in- and out-licensing initiatives, and other activities.

Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.

Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements.

Sales Opportunities Creation: Develop a personal network of senior managers within the KBC’s target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.

Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's mid- to long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate.

Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC’s corporate CRM system.

Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team.

Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Education:

Technical experience is essential with BS or MS degree or equivalent in Chemical Engineering qualification preferred.

Experience:

• APAC regional cultural awareness required. Knowledge of and demonstrable sales experience in APAC markets is essential.
• Strong sales/commercial and delivery background, and a good understanding of the hydrocarbon industries.
• A deep understanding of sales processes, and opportunity management, is essential.
• You will have a proven, successful track record of selling high value, complex industrial, preferably process simulation, software into the energy and chemicals sectors.
• Experience in working in a client facing role and proactively managing client relationships
• Proven ability to develop new and grow relationships within an existing client base at a senior/executive level
• Proven track record of engaging with and presenting to senior stakeholders
• You will have a proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Natural self-starter with extensive business contacts
• Understands company vision and is able to translate it into a journey for themselves and team colleagues

Are you a qualified UK teacher who holds a QTS or QTLS?

HAYS Education are looking for Food Technology Teachers to work in schools across East Sussex and surrounding areas. Based in Sussex for over 20 years, HAYS education offers a high-quality supply teaching service, helping schools with day-to-day cover as well as more long-term vacancies. We are dedicated to finding you teaching work to suit your needs and availability, whether you are a food technology teacher wanting the flexibility of short-term work or the security of a long-term role.

Your new role:
In this role you need to be a strong, resilient teacher, working in welcoming and supportive environments that helps students and teachers grow and achieve the best in life. Helping every student find their dream, whilst also giving them the tools and confidence to achieve it.

What you'll need to succeed:
-Qualified Teacher Status (QTS).
-Confident in delivering a topic/subject to a group.
-Ability to relate well to pupils.
-Be enthusiastic when delivering lessons to pupils.
-Good communication, team work, and organisational skills.

What you'll get in return:
Working on supply as a food technology teacher is an excellent way of getting your foot in the school door, for you to get to know a school and for a school to get to know you. You will benefit from working in a range of primary, secondary, and SEN schools, which can be another pathway to regular, long-term, or possibly permanent work. You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year.

If you are experienced or an ECT interested in regular local supply teaching work or would like to be considered for long-term jobs, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £350 worth of vouchers every time you recommend a colleague to Hays Education.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a qualified UK teacher who holds a QTS or QTLS?

HAYS Education are looking for Food Technology Teachers to work in schools across East Sussex and surrounding areas. Based in Sussex for over 20 years, HAYS education offers a high-quality supply teaching service, helping schools with day-to-day cover as well as more long-term vacancies. We are dedicated to finding you teaching work to suit your needs and availability, whether you are a food technology teacher wanting the flexibility of short-term work or the security of a long-term role.

Your new role:
In this role you need to be a strong, resilient teacher, working in welcoming and supportive environments that helps students and teachers grow and achieve the best in life. Helping every student find their dream, whilst also giving them the tools and confidence to achieve it.

What you'll need to succeed:
-Qualified Teacher Status (QTS).
-Confident in delivering a topic/subject to a group.
-Ability to relate well to pupils.
-Be enthusiastic when delivering lessons to pupils.
-Good communication, team work, and organisational skills.

What you'll get in return:
Working on supply as a food technology teacher is an excellent way of getting your foot in the school door, for you to get to know a school and for a school to get to know you. You will benefit from working in a range of primary, secondary, and SEN schools, which can be another pathway to regular, long-term, or possibly permanent work. You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year.

If you are experienced or an ECT interested in regular local supply teaching work or would like to be considered for long-term jobs, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £350 worth of vouchers every time you recommend a colleague to Hays Education.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a qualified UK teacher who holds a QTS or QTLS?

HAYS Education are looking for Food Technology Teachers to work in schools across East Sussex and surrounding areas. Based in Sussex for over 20 years, HAYS education offers a high-quality supply teaching service, helping schools with day-to-day cover as well as more long-term vacancies. We are dedicated to finding you teaching work to suit your needs and availability, whether you are a food technology teacher wanting the flexibility of short-term work or the security of a long-term role.

Your new role:
In this role you need to be a strong, resilient teacher, working in welcoming and supportive environments that helps students and teachers grow and achieve the best in life. Helping every student find their dream, whilst also giving them the tools and confidence to achieve it.

What you'll need to succeed:
-Qualified Teacher Status (QTS).
-Confident in delivering a topic/subject to a group.
-Ability to relate well to pupils.
-Be enthusiastic when delivering lessons to pupils.
-Good communication, team work, and organisational skills.

What you'll get in return:
Working on supply as a food technology teacher is an excellent way of getting your foot in the school door, for you to get to know a school and for a school to get to know you. You will benefit from working in a range of primary, secondary, and SEN schools, which can be another pathway to regular, long-term, or possibly permanent work. You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year.

If you are experienced or an ECT interested in regular local supply teaching work or would like to be considered for long-term jobs, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £350 worth of vouchers every time you recommend a colleague to Hays Education.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Research Assistant/Intern for Research on Wireless Power Transfer

The hired research assistant/intern will work on the development of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 3-4 months for interns and 1 year (renewable) for research assistants.

Project Description

The project is to investigate the design possibilities of a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Designs of small antennas/radiators for WEH/WPT using commercial EM software
• Facilitate antenna/radiator fabrications and testing
• Data collection and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• Knowledge on microwave engineering, especially antenna theories and transmission line theories
• Research or design experience on WEH/WPT and/or antenna designs
• EM simulation software (e.g., CST)
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good communication skills and interpersonal skills
• A good team player

For the research assistant, a mater degree is preferred.

For interested candidates

Interested candidate please send your CV to Huang Shaoying at huangshaoying@sutd.edu.sg

Research Scientist for Research on Wireless Power Transfer

The hired Research Scientist will work on the research of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 1 year (renewable) for research assistants.

Project Description

The project is to investigate the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Investigations on the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for WEH/WPT
• Designs of small antennas/radiators for WEH/WPT
• Antenna/radiator fabrications and testing
• Paper writing and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• A PhD in electrical engineering, physics, or related field
• Knowledge on EM theories microwave engineering, especially antenna theories and transmission line theories
• A background on EM modeling and simulation software (e.g., CST)
• Research or design experience on WEH/WPT and/or antenna designs
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good track record of the capacity to drive first author publications
• Good communication skills and interpersonal skills
• A good team player

For interested candidates

Interested candidate please send your CV to Huang Shaoying at huangshaoying@sutd.edu.sg

About the job

Job Posting: Postdoctoral - Nanofabrication and Nanophotonics

About Us:

Joel Yang's Nanolab at SUTD is at the forefront of nanoscience research, particularly in high-resolution lithography and nanofabrication for optics and nanophotonics.

Role:

We seek motivated individuals to join our diverse team of researchers for a 2 year contract, with continuation based on performance. This position offers opportunities to realize radical new ideas and break new ground in aspects related to nanofabrication process and capability development. Specifically we are looking for experts in electron-beam and two-photon polymerization lithography, preferentially with experience working on devices related to nanophotonics and nano optics.

Responsibilities:

As a Postdoctoral, you will engage in diverse tasks ranging from experimental work in the cleanroom and optical bench, to supervision and mentoring of PhD students and project management.You'll be leading research initiatives, plan experiments, innovate, and publish findings in esteemed conferences and journals. This role requires dedication, perseverance, strong interpersonal skills, effective presentation abilities, problem-solving skills, leadership, and accountability.

Qualifications:

• PhD degree in electrical engineering, mechanical engineering, Physics, Materials Science or related fields.
• Experience with cleanroom equipment such as lithography, thin film deposition and etching.
• Preference for candidates with track record of publishing impactful journal articles
• Organized, driven, and self-motivated with meticulous attention to detail.

Duration:

The initial contract is for 2 years, with the possibility of renewal.

Location: Singapore

Application Procedure:

Interested candidates should submit their CV, cover letter, and contact information of at least one reference (Faculty/Previous Supervisor) to joel_yang@sutd.edu.sg with the subject line "Postdoctoral Associate [Nanofabrication] Application".

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Full Stack Senior Software Engineer

Citi Markets Technology is going through a global technological and organizational transformation of their Equities trading platforms with the objective of replacing their legacy cash trading systems with state-of-the-art micro-frontends and micro-services implemented using the latest low-latency Java backend technologies, the latest web frameworks, and highly resilient real-time messaging infrastructure.

To that end, Citi is looking to recruit talented full stack engineers in APAC who are experienced hands in Java backend and web frontend development. The successful candidate will more than just contribute to the development and delivery of a next gen High-Touch trading platform but will also take a leading role in shaping the architecture, the aesthetics, and the design and code quality of the new platform globally. The successful candidate will also collaborate with a global team of engineers, production support professionals, and product staff to ensure global consistency and product quality.

Responsibilities:

• Design and develop low-latency backend micro-services using the latest version of Java, AMPS, and Solace.
• Design and develop web trading frontends using React, Redux Toolkit, Tailwind, Finsemble, and AMPS.
• Implement strategic solutions for automated testing, platform monitoring, compliance controls, automated deployment, trade reconciliation, and application recovery.
• Partner with key members of the trading desk and the product team to help shape product features and enhance their usability.
• Contribute towards Agile and Continuous Integration processes.

Qualifications:

• Minimum 7 years of experience with strong technical expertise in Java.
• Previous experience in the React web framework.
• Practical understanding of object-oriented design principles.
• Able to demonstrate an excellent understanding of the latest development and design best practices for both micro-services and micro-frontends.
• Strong understanding of automated testing techniques and frameworks.
• Solid understanding of continuous integration processes.
• Able to self-learn new full stack development technologies proactively.
• Strong communication skills and ability to thrive in a multicultural environment.
• Proven ability to work independently and as part of a global team.
• Familiarity with Equity trading products and concepts.
• Knowledge of Typescript, Redux, and Tailwind would be beneficial.

Education:

• University degree in a science, engineering, or computing discipline.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Full Stack Senior Software Engineering Lead

Citi Markets Technology is going through a global technological and organizational transformation of their Equities trading platforms with the objective of replacing their legacy cash trading systems with state-of-the-art micro-frontends and micro-services implemented using the latest low-latency Java backend technologies, the latest web frameworks, and highly resilient real-time messaging infrastructure.

To that end, Citi is looking to recruit talented full stack engineers in APAC who are experienced hands in Java backend and web frontend development. The successful candidate will more than just contribute to the development and delivery of a next gen High-Touch trading platform but will also take a leading role in shaping the architecture, the aesthetics, and the design and code quality of the new platform globally. The successful candidate will lead a team of developers spread across APAC, and closely collaborate with the product development team on the trading side, other global technology teams, and the production support and quality assurance teams. Close alignment with the global strategy is required to ensure globally consistent products and excellent delivery quality.

Responsibilities:

• Design and develop low-latency backend micro-services using the latest version of Java, AMPS, and Solace.
• Design and develop web trading frontends using React, Redux Toolkit, Tailwind, Finsemble, and AMPS.
• Implement strategic solutions for automated testing, platform monitoring, compliance controls, automated deployment, trade reconciliation, and application recovery.
• Partner with key members of the trading desk and the product team to help shape product features and enhance their usability.
• Contribute towards Agile and Continuous Integration processes.
• Develop and lead a team of developers using a very hands-on approach.
• Introduce and build a strong culture of development and test automation best practices and solutions.

Qualifications:

• Minimum 10 years of experience with strong technical expertise in Java.
• Previous experience in the React web framework.
• Practical understanding of object-oriented design principles.
• Able to demonstrate an excellent understanding of the latest development and design best practices for both micro-services and micro-frontends.
• Strong understanding of automated testing techniques and frameworks.
• Solid understanding of continuous integration processes.

o Able to self-learn new full stack development technologies proactively.

• Strong communication skills and ability to thrive in a multicultural environment.
• Proven ability to work independently and as part of a global team.
• Familiarity with Equity trading products and concepts.
• Knowledge of Typescript, Redux, and Tailwind would be beneficial.
• Proven leadership skills.
• Ability to take on other job-related responsibilities as required.

Education:

• University degree in a science, engineering, or computing discipline.

.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This position is responsible for providing technical and IT support to the business units. The role included implementation, configuration and deployment of IT and security system.

• Consult with clients, vendors and personnel in other departments or construction foremen to discuss and resolve issues.
• Administer and setup network data security, include Active Directory, group policy, password policy, audit trail log, firewalls, antivirus update, window hardening and security event log backup, etc.
• Able to read and understand system audit trail report and act to fix the problems.
• Prepare reports for purposes of planning preventive works, stock spare list, meeting minutes, cyber security report and daily works job sheet, etc.
• Set up cost monitoring and reporting systems and procedures.
• Install and configure wireless networking equipment.
• Install and configure AT managed network switch, include VLAN configuration, trunk, Port management, POE power setting, CLE configuration, and IP routing.
• Configuration of IGMP Multicast streams and UDP and TCP/IP.
• Install and configure the Microsoft OS. VMware, Microsoft Clustering and Server Security Hardening. Provide monthly Microsoft Window Server/workstations OS backup and restoring. Clone the image of harddisk and to recover the system from backup harddisk when system failed using Acronis or other tools.
• Update Microsoft Window patch using online tools and offline patch update. (Microsoft baseline)
• Configure of SQL and manage of database include database repair, backup and restore.
• Understanding of cyber security, prevention, implementation according to IM 8 Singapore Infocom guide.
• Install and configure raid 1, raid 5, raid 6 and harddisk format. Recover any harddisk failure using disk management tools.
• Install and configure of SNMP and NTP. Able to use tools such as Netgain and master clock for devices monitoring and time sync.
• Create, analyze, report, convert, or transfer data, using specialized applications program software.
• Provide implementation, configuration, deployment, and support of systems, including, but not limited to client computing devices and servers.
• Provide training to new engineers and other training sessions as required.
• Able to coordinate, log cases and assist with other system specialist when they issue with their systems.
• To support CCTV and card access software installation, integration, and configuration.
• To troubleshoot VMS and ISMS application, software, and servers’ issues.
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation.
• Ensure systems design conforms to contract and technical requirements.
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues. Attend to preventive and corrective maintenance to backend system.
• Will be required to be on 24/7 standby
• Strong commitment to meeting customer’s SLA
• Reporting to Technical Manager.
• Responsible for the smooth operation of backend equipment and handles the technical aspect with regards to the backend system include overall network and switches at Securitas office/SOC and customers sites.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.