Total 312 transportation logistics job vacancies in Singapore, South East

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

POSITION SUMMARY

• Follow up pricing enquires from overseas and ad-hoc project inquiry.
• To plan, direct & facilitate consolidation via SIN gateway based on situational scenarios.
• Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
• Support Pricing desk and Gateway arrangement.
• To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Set strategy at area of control, create short term & long term plans for operational needs.
• Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
• Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
• Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
• Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
• Follow handling procedures established by the management.
• Monitor the operations performance on system and ensure the timeline fulfillment.
• Other duties as assigned to the position.

JOB SPECIFICATIONS

Academic:

• GCE ‘O’ Level or above.

Experience & knowledge:

• Three (3) years relevant experience.
• Experience in the freight forwarding industry is required.
• Must be computer literate and able to prepare documentation quickly and accurately.

Attribute:

• Visionary leadership, human relations and communication skills.
• Problem-solving & decision-making.
• Detail oriented.
• Good communication skills.
• Must be fluent in English and local languages.

SELF-EMPLOYED VEHICLE COLLECTION AND DELIVERY DRIVER / TRADE PLATE DRIVER PART/FULL TIME

Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain.

Due to our ever-increasing volumes, we are looking to engage additional Self-Employed Driver contractors throughout the UK who can help us deliver that service.

What do I need? - No experience is needed as a full 2-day technical service familiarisation seminar available, at a site local to you. You do not need your own vehicle and there is no initial outlay of any cost. We do however require the following (essential):

• Held a full UK Manual Driver Licence for at least 2 years (registered to your current home address).
• No more than 9 points on your licence (and no serious motoring offences).
• Aged 21 or over (for insurance purposes).
• Are punctual and reliable with a polite and professional demeanour.
• Excellent customer service skills.

What will I be doing? - You will be collecting a variety of different vehicles from clients, checking they are safe for you to drive and delivering these to the required destination. On some occasions you may carry out an inspection on the vehicles.

• Handling vehicles with care and professionalism.
• Keeping clients informed of estimated arrival time and any possible delays.

What do I get? - Not only do you get the flexibility of being your own boss and choosing your jobs you will also receive:

• Competitive pay with extra payment for carrying out inspections and longer distance moves.
• Job rate and half for any Saturday moves.
• Fuel cards provided for petrol/diesel required in the vehicles.
• Expenses may be agreed (with prior approval).
• Trade plates, inspection tools and the latest technology to help you work smart.
• The opportunity to collect and deliver a wide variety of vehicles for some of the market leaders in the motor trade and the freedom to nominate your own substitute driver or drivers to help you with your work and increase your earnings potential.

If you want to be in the driving seat and this sounds up your street, please apply below...

Location: SOUTH WEST LONDON (SW)

Hours: Monday - Friday, Days to suit you,no weekends, parttime hours and overtime available

Pay:Average of £80 - £100 per day + regional allowance £21 a day

No experience required and immediate starts available with flexible working days & hours to suit you.

Due to our ever-increasing volume, we are looking to engage with self-employed drivers to help us deliver an exceptional service to our clients delivering a variety of both new and used vehicles across the UK.

What's in it for you?

▪Competitive pay per collection/delivery with the opportunity to earn extra carrying out vehicle inspections (full training given)

▪Choose your working days to fit your lifestyle

▪Fuel cards provided and expenses covered*

▪Full driver kits provided to include the latest devices & technology to enable you to work smart.

▪The opportunity to drive a wide range of vehicles from market leading brands across the motor trade with opportunities to take cars home overnight and at weekends

▪A dedicated route planning team to support you

▪Theo pportunity to nominate your won drivers to maximise your earning potential

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What will you be doing?

▪Collecting and delivering a variety of new and used vehicles local to you

▪Carrying out inspections on vehicles following end of contract leasing

▪Contacting clients to keep them informed on your estimated time of arrival and any possible delays

If you want to be in the driving seat, apply today and one of our team will be in touch

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

* Bollore Logistics, part of the CMA CGM Group, is presently undergoing integration with CEVA Logistics, a strategic move aimed at enhancing operational synergies and strengthening the group’s logistics capabilities

Bollore Logistics Australia, West Park Site is looking for a Logistics Coordinator & Warehouse Admin with the below job responsibilities:

• Develop and maintain a permanent and qualitative communication and relationship with customers/clients (internally and externally)
• Building and rolling out the daily activity plan under Supervision of the manager in a multi-tasking environment requiring control and prioritization with the help of warehouse of operators/forklift drivers if required
• Organizing booking requests for transport (inbound/outbound) + pre-alerts if required
• Addressing customer requests/claims in a timely manner and as per SLA

• Ensuring daily, weekly reporting
• Training staff on the work instructions and monitoring their application
• Report and keep track of anomalies/problems with the Solutions team
• Perform and handle requested inventory tasks (cycle counting, stock takes)

• To ensure customers are kept up to date on all matters – pre-alerts, arrival dates, off loads, delivery schedule throughout the international supply chain
• Order follow up and maintenance of order reports for customers
• Implement and maintain client SOP’s as required at the direction of Management

• Customer Service experience/qualifications in similar role
• WMS experience on advanced level
• Familiar with end to end WH operations (inbound to outbound via, put away, pick&pack, inventory tasks, transport booking and documentation, etc)
• Ability to meet deadlines and deliver performance in time sensitive environment
• Sense of initiative and priorities
• Well organized
• Communication skills both internally and externally
• Continuous Improvement mindset
• Comfortable with Excel
• Ability to lead by example
• Inventory Control experience is good to have
• Valid forklift license is a plus

Job Scope

• Sales Order Excellence: Take the help of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying.To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidates must possess at least a diploma related to supply chain, logistics, or management.
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous as this role involves liaising with our associates in China
• at least 2 years relevant experience

Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.

Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.

Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.