Total 19,384 job vacancies in fort drum new york

The incumbent will independently determine the needs of the Veteran/caregiver and provide administrative support across inter-professional clinics and support centers. The MSA is responsible for scheduling and rescheduling appointments, referring patients to other medical specialty clinics, providing information to patients necessary to resolve complaints, interactions with both internal and external customers, reviewing and documenting clinical and administrative electronic health records (EHR); obtaining medical information from patients, coordination information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSA refers all questions regarding medical attention to the appropriate health care team member.

Independently performs a full range of duties related to the delivery of healthcare services at JJP VA Medical Center. The MSA advises clinical staff on current administrative processes, working collaboratively across administrative and clinical services at the medical center to address patient's needs. The MSA provides customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

The MSA's responsibilities can include any point the Veteran interacts with the medical center while navigating their health services. This includes but is not limited to assistance with screening patients, visitors, and caregivers, assisting with Veteran's interaction with kiosks and self-service machines, clinic registration and scheduling. MSA will be required to communicate with Veterans through all patient outreach modalities including: JJP Call Center, VA Video Connect Appointments (VCC), VetText, and Vetlink.

The MSA will use advance knowledge of the health care process to ensure clinic utilization is optimized and effectively supports the needs of the organization and the Veterans. This requires practical knowledge of computerized data entry and information processing systems to enter, modify, and retrieve sensitive patient health information (PHI). These systems include electronic health records, consult referral tracking, and patient scheduling systems. MSAs will ensure clinic optimization through generating reports, administrative follow-up actions and evaluation of patient information and clinic schedules.

Responsibilities at this level may include, but are not limited to making independent decisions regarding: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information in accordance with VHA national scheduling guidelines; monitoring appointment requests from multiple electronic sources; gathering and obtaining medical information from patients; processing medication refill requests; reviewing electronic health record; obtaining medical records, faxing, participating in huddles with other MSAs and/or JJP Medical Center staff to determine the daily needs of the facility; monitoring outpatient appointments in areas of responsibility; and verifying and updating demographics when contacted by patients.

The MSA provides accurate details of organizational information to Veterans regarding the different services the VA offers. Provides high-quality customer service to Veterans and their families/caregivers. Communicates effectively and professionally in person, electronically, and/or by telephone, with internal and external customers. The incumbent is an effective member of a team working collaboratively across all administrative and clinical services throughout the health system. Other related duties may be assigned. Performance will be evaluate based on the incumbent's ability to effectively, efficiently and safely perform duties of the position.


Work Schedule: Monday-Friday 08:00 a.m.-4:30 p.m.
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: 49758F, 49786F, 49787F/Medical Support Assistant
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

Project management: Assist senior staff members in planning, engineering management, operation, and overall coordination; and for providing advice, assistance and information on all matters related to assigned conventional projects of moderate complexity. Work typically requires coordination of project work requirements with other technical and administrative elements within the agency. Applies standardized knowledge of engineering principles, methods, techniques, and criteria to projects that are conventional in nature. Provides engineering services associated with job order contracting and construction to include evaluating tenant requirements; to establish scope of work; design criteria; and estimates of design time and costs; providing technical assistance to support contract administration; accomplishing study/design requirements; and preparing/coordinating design packages for renovations, repairs and or alterations.

Customer support: Serves as a central point-of-contact for status of all engineering work requests of a short-term nature. Reviews work requests for feasibility, compliance with restrictions imposed by regulatory and statutory directives and the impact of the planned operation and maintenance of the installation. Within the parameters of prior experience, determines which requests the incumbent can approve and have processed, and which require other approving authorities. Based on determinations, makes recommendations to the methods or means for accomplishment or provides all required information, such as scope of work and costs, to other authorities for their decision. Ensures that work requests are processed in accordance with established operating procedures, that they are checked for duplication, and they are processed in accordance with approved priorities. Provides technical assistance to other parties as may be required to improve work management and productivity.

Technical reviews: Reviews and checks technical aspects such as drawings, specifications, quantities, costs, accuracy, completeness and conformity with requirements for planned projects where precedence has already been established. Participates in the preparation of input to procurement packages to ensure correct content and format of technical data. Monitors drawings and the methods used in their preparation. Attends meetings with pertinent personnel to evaluate progress and reviews completed work. Verifies data presented by contractors or other personnel and discusses any special requirements for specification control and source control drawings.

Long-term planning: As a team member, participates in projects of a broad and complex nature requiring approval of advanced engineering concepts by senior staff members. Assignments are routine in nature and guidance is generally available. To address long-term needs, participates in group meetings with stakeholders to discuss complex engineering and technical problem areas and proposed approaches. Maintains contact with design engineers, technical personnel of other government activities and private contractors to resolve common problems, such as exchanging information. Participates in studies to address problems in healthcare quality, safety, effectiveness, and efficiency. Utilizes a range of analytical techniques, statistical methods, and industrial and quality engineering tools, to collect baseline information that identifies limitations or potential improvements.

Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday, 8 am to 4:30 pm
Virtual: This is not a virtual position.
Position Description/PD#: Engineering Technician/PD10722A
Relocation/Recruitment Incentives: Not authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not authorized

• Serves as a point of contact for all energy and water related matters for the installation with the Energy Manager.
• Aids in the development and maintenance of all Energy and Water Plans.
• Develops alternative project solutions to improve efficiency to the operation, modification, maintenance, repair, expansion of potable water, wastewater facilities, systems; residential or commercial HVAC systems; energy distribution systems.
• Uses judgment and ingenuity in evaluating the usefulness of new technologies and applications for projects.
• Serves as a Contracting Officer Representative on energy and utility service contracts with the Energy Manager.
• Participates in all energy and utility related meetings.

Serves as test conductor, test coordinator, test team leader, and mission controller. Utilizes a practical knowledge of the construction, operation and limitations of a variety of types and models of electronic and related equipment including acquisition radars, target illuminator radars, guided missiles, ground fire control equipment, manned and unmanned targets and instrumentation and applies this knowledge and operating experience to the actual planning, organizing, scheduling and coordination of test operations and mission control functions. Meets with superior to discuss activity of the section, workload data, problems encountered and recommends changes in policy and procedures to able the operation to be carried out more efficiently.

• Responsible for developing and maintaining the Installation Master Plan using engineering, architectural, landscape architectural, and planning principles.
• Coordinate all Geographical Information system (GIS) activities and ensure compliance with the Installation regulations and policies complying with the Installation design guide.
• Serve as the installation Commanders representative to all major commands in determination of unit stationing allowances, priorities and real property management.
• Prepare and conduct briefs to the installation command group on current and long-range planning.
• Perform all functions pertaining to the acquisition, inventory, disposal, and reporting of all real property for the installation.
• Prepare and submit recommendations on the unit stationing based on available facilities, mission requirements, environmental and economic impact and projected MILCON construction.
• Directly supervise the division staff and perform the full range of first line supervisory functions.

• Assesses individual and family needs and provides continuing work/life services to eligible populations. Interviews and assesses clients' needs and concerns (e.g., family separation, parenting, personal financial management, child care, elder care, etc.); evaluates and interprets information gathered in interviews.
• Participates in implementing, maintaining, and providing installation work/life services that meet community needs. Compiles subject matter resources and data in support of new program development for senior A&FRC staff members.
• Conducts and implements marketing and public relations campaigns to ensure target populations are informed of services and activities.
• Develops statements of requirements and identifies potential sources for acquisition of resources.Ensures that resource centers maintain sufficient supply of materials in support of work/life.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

The major duties include but are not limited to:

• Pulls stock inventory and material for delivery, replenishes stock inventory, interacts with clinical and administrative customers, and maintains records on stock levels;
• Communicates to the Lead or Supervisor any concerns related to supplies, equipment, and procedures;
• Provides information to customers regarding medical supplies;
• Monitors expiration dates, rotates stock to limit outdates, and removes items from use as required by outdates;
• Monitors and controls critical supplies;
• Performs daily inventory using bar coding equipment on a predetermined schedule that will allow for timely replenishment;
• Resolves differences between records and physical count of stock;
• Distributes items according to established or ad hoc requirements in computerized inventory management systems;
• Delivers supplies in a timely manner and ensures supplies and material delivered are in sterile and operational condition;
• Completes specialty cart preparation;
• Cleans assigned secondary areas in accordance with aseptic principles;
• Receives supplies and material into the medical center's catchment area; and,
• Performs all other duties as assigned.

• Manage systems for coding of new US Army Enlistment Options and Incentives Program.
• Research, analyze, and compile data used to validate requirements or incentives, mission, and system enhancements within Management Decision Package (MDEP).
• Develop and present briefings on technical accession system requirements and functional recruiting and security screening processes.
• Representative for recruiting systems to ensure the technical solutions provide capability to meet accession mission requirement.

As a Principal CE-1710-8, your typical work assignments may include the following under supervision:

• Provide professional and instructional leadership to the faculty and is responsible for the development of a school curriculum.
• Oversee the budget program, acquisitions, and HR services.
• Responsible for complete control, planning, implementing, supervision and coordination safety and the school's Facility Management program.
• Assign, supervise and direct the work of professional, paraprofessional, contract education staff and wage employees.
• Responsible to promote activities for the general welfare, to enhance public relations with the community and public school, and cooperate with other Bureau program personnel including Federal/State officials in administering their programs in the community.

• Maintain the Enterprise Geospatial Information (GIS) and Services database and serves as the Installation Geospatial Information and Services Manager.
• Ensure implementation of the Spatial Data Standards for Facilities Infrastructure and the Environment (SDSFIE), Federal, DoD, and DA standards, policies, and guidelines for all geospatial data.
• Develop and acquiring geospatial data using appropriate tools and sources for customer requested products.
• Divide planning projects into logical components for execution by self or others.
• Coordinate the master plan and construction programs with the Garrison staff, MSC's, large separates, and other tenants of the installation.
• Review project specs, drawings, and reports to ensure construction program progresses IAW approved project priorities, policies, laws, regulations, the Installation Design Guide, and the Installation Master Plan.
• Recommend solutions to complex planning problems related to conflicting factors of land use, development proposals, socioeconomic effects and environmental constraints.

• Serves as the interface to the ExCIS (Extensible C4I Instrumentation Suite) Project Officer to provide expertise and knowledge of test capabilities and provide oversight on implementing enterprise initiatives within OTC.
• Determines scope of projects, develops a plan of action and defines specific objectives. Responsible for analyzing assignments, determining sound approaches to the problems, and carrying work through to completion.
• Resolves difficult technical problems with assistance from personnel. Completed work may involve technical reports that are reviewed for technical accuracy and achievement of objectives.

• Serve as a Advanced Practice Nurse (APRN) within the Department of Behavioral Health.
• Treat a variety of beneficiaries (children, adolescents, and adults) that request behavioral health services.
• Prescribe medications to psychiatric patients seeking behavioral health services.
• Provide education regarding behavioral and mental health to patients.
• Present patient cases and classes for patient care conferences and academic institutions.
• Maintain appropriate records using a computerized record keeping and coding system.
• Collaborate with the patient's total treatment team in order to formulate a total treatment plan.

• Serves as a Workforce Management Specialist for the U.S. Army Sustainment Command (ASC) at various, geographically dispersed locations.
• Incumbent analyzes, coordinates, and executes various human resource functions for the operation of assigned organizations.
• Advises management officials on administrative practices, personnel regulations and special projects as assigned.

• Serves as the senior information technology specialist, providing technical direction, planning, and leadership for SPECIALTY AREA in support of the DoD Information Network-Army (DoDIN-A) Enterprise network/systems information systems.
• Provides expert network/systems administration, technical planning, analysis, development, implementation, integration, sustainment, securing and management of assigned IT systems to enable and secure Enterprise DODIN-A capabilities and services.
• Serves as a technical expert to deploy new and/or modernized IT capability and services and ensure assigned IT platforms are in compliance with higher authority policies and guidelines.
• Provides Tier III network/systems support for remediating and resolving complex technical issues escalated for engineering resolution.
• Develops objectives in concert with management, provides technical advice and assistance for ARCYBER/NETCOM mission involving support to ensure Command, Control, Communications, Computers, and Information Technology (C4IT) requirements are satisfied.

• Serves as the senior engineer/computer scientist, providing technical direction, planning, and leadership for SPECIALTY AREA in support of the DoD Information Network-Army (DoDIN-A) Enterprise network/systems information systems.
• Provides expert network/systems advice and consultation resolving unusually complex problems associated with development, design, standardization, integration, securing, and sustainment of current and next generation information systems.
• Plans, directs, and conducts projects of broad scope and unusual complexity. Typically, projects are large, complex, involve state-of-the-art issues and the integration of information and systems security.
• Serves as a technical expert to deploy new and/or modernized IT capability and services and ensure assigned IT platforms are in compliance with higher authority policies and guidelines.
• Develops objectives in concert with management, provides technical advice and assistance for ARCYBER/NETCOM mission involving support to ensure Command, Control, Communications, Computers, and Information Technology (C4IT) requirements are satisfied.
• Serves as senior expert engineer/computer scientist responsible for total information systems engineering in the design, implementation, operation, integration, testing, securing, and sustainment of IT systems and networks for Army requirements.