Total 9,410 Manager job vacancies in Brentwood Arches Care Home, London Road, Brentwood, Essex, CM14 4NA

Main Tasks and objectives:

• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Develop comprehensive project plans, including scope, goals, deliverables, resources, and timelines.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Perform risk management to minimize project risks.
• Report and escalate issues to management as needed.
• Manage the relationship with clients and all stakeholders.
• Analyze existing processes and workflows to identify inefficiencies and areas for improvement.
• Design and implement process enhancements to improve productivity, reduce costs, and improve quality.
• Collaborate with cross-functional teams to understand process requirements and constraints.
• Monitor and measure process performance post-implementation to ensure desired outcomes are achieved.
• Manage Engineering, Procurement, and Construction Management (EPCM) projects from conception through completion.
• Oversee the planning, design, procurement, and construction phases, ensuring adherence to project specifications and standards.
• Coordinate with engineering, procurement, and construction teams to ensure seamless project execution.
• Develop, manage and lead plant commissioning and start-up activities, ensuring all constraints from safety, production and engineering are fulfilled.
• Troubleshoot and resolve issues that arise during commissioning and start-up.

Required Skills and Qualifications:

• Degree in Engineering or Chemistry
• Certificate in Project Management
• Lean/Six sigma Green
• At least 10 years in relevant experience.
• At least 3 year and above of progressively advanced duties at Senior Engineering level. Profund knowledge in all phases of an engineering investment project incl. commissioning and stabilizationince.
• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Experience in SAP S/4 HANA
• Fluent German and English

The Account Manager position, based in our Singapore office, is tailored for an experienced professional with over 3 years of experience in integrated marketing communications, creative, media, or digital agencies, with a focus on the Asia region. This role involves managing client projects from start to finish, fostering client relationships, and identifying new business opportunities. The ideal candidate will have direct experience in the healthcare or pharmaceutical industry, particularly within a regulated environment. Key responsibilities include client communication, strategic leadership in pitches, managing budgets, and coaching internal teams. Proficiency in digital marketing and a high service orientation are essential, along with the ability to work autonomously and report directly to the Managing Director.

Key duties will be

Client/Account Management:

• Serve as the agency lead for multiple clients, managing healthcare-related projects from conception to completion.
• Provide regular updates to clients on project progress while ensuring open and effective communication at all times.
• Build and nurture long-term client relationships, demonstrating a high level of service orientation.
• Actively identify new business opportunities, cross-sell products and services, and support revenue growth for both clients and the agency.
• Ensure project timelines are met and manage concurrent projects within the healthcare and pharmaceutical sectors.
• Represent the agency at healthcare networking events and industry forums.
• Work autonomously and proactively with a focus on agency-client collaboration, reporting to the Managing Director.

Strategy/Creative Leadership:

• Play an active role in agency pitches and RFPs, delivering strategic insights that align with client expectations.
• Translate client briefs into actionable plans for internal teams (creative, project management) within the agency.
• Collaborate with agency creative leaders to ensure high-quality deliverables that meet client standards and expectations.

Project & People Management:

• Monitor KPIs related to client accounts, including opportunity pipelines, invoicing, and revenue growth.
• Manage project budgets and margins, ensuring that financial targets are met.
• Oversee project timelines and ensure alignment with agency goals.

Job Requirements

General Requirements:

• Educational Background: A bachelor’s degree in healthcare or pharmaceutical-related fields is preferred. Advanced degrees in medical marketing or related disciplines are highly desirable.
• Experience: Minimum of 3 years of agency experience, particularly within integrated marketing communications (IMC), creative, media, or digital agencies.
• Work Authorization: Must be authorized to work in Singapore long-term.

Preferred Experience:

• Healthcare Industry: Experience managing healthcare or pharmaceutical accounts, especially in regulated environments.
• Agency Experience: Proven track record of managing client accounts within an agency, including handling multi-channel engagement strategies.

Required Skills:

• Digital Proficiency: Strong understanding of digital marketing regulations in the healthcare industry.
• Scientific Knowledge: Familiarity with scientific journals or healthcare content is a plus.
• Client Relationship Management: Ability to build and maintain long-term partnerships within an agency setting.
• Problem-Solving: Proven ability to adapt, solve problems, and offer strategic recommendations to clients.

Job Responsibilities:

• Handle Liner Management System (LMS) application, and ensure application system availability and reliability.
• Document and manage Business/Requirement Specifications and Design Workflows as necessary. Translate business needs into solutions.
• Work with offshore team to lead, manage and track development items as per defined timelines. Perform reviews on deliverables to ensure on quality
• Identify opportunities for improvements & propose technical/business solutions.
• Lead change impact analysis, define timelines, manage projects tasks and keep track on progress
• Guide and participate in the pre-Users/QA Testing, provide User Guides/Manuals, Release Notes, Manage User Onboarding and Conduct User Trainings as necessary.

Requirements:

• Degree in Information System /Computer Science or equivalent with at least 8 years of relevant experience in Shipping environment, API interfaces to various operation system
• Business Analysis, Domain Knowledge & SME
• Possess working knowledge of Oracle databases and SQL.
• Experience in full-life cycle software development, including developing multi-tiered enterprise applications with Microsoft technologies.

About the Company

Founded in 2015 to address the unmet financing needs of SMEs, Validus is the leading all-in-one SME financing platform in Southeast Asia today, providing small businesses with faster and effortless one-stop financial solutions. Headquartered in Singapore, we’re present in 4 markets – Indonesia, Singapore, Thailand and Vietnam.

We’re on a mission to drive financial inclusion and prosperity for small businesses by leveraging data, AI and strategic partnerships to drive growth financing to under-served SMEs. To date, we have disbursed over USD 3.7 billion in loans to small businesses across the region. Validus is backed by top-tier VCs and strategic investors including leading banks from Japan and Korea.

In recognition of our innovation and contribution towards SME lending transformation, Validus has won several notable accolades, including 1st place (Singapore Financial Institution), 1st runner-up (Singapore FinTech), SFF Global Fintech Leader, Top 10 FinTech Leaders Awards, LinkedIn Top 15 Startups in Singapore, and more.

Key Responsibilities

• Identify and pursue new lending opportunities within the SME sector through active prospecting and lead generation
• Provide needs-based financing solutions to new SME clients
• Administer the onboarding and loan disbursement from new SME clients every month
• Ensure all sales processes are properly documented and close any gaps in the client acquisition cycle – from onboarding of new SME borrower to first loan disbursement

Requirements

• Diploma /Degree in Accountancy / Finance / Business Administration or related field
• Has min 1 year of sales experience in the SME Banking industry will be an added advantage.
• Good understanding of SME businesses and SME financing concept
• Able to work and adapt in a fast-paced environment
• Outgoing and positive personality, with the ability to engage with customers of all backgrounds and personalities
• Strong organizational and time management skills, with the ability to manage multiple sales activities and tasks simultaneously

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

Responsibility:

-Treasury operations for Singapore and South East Asia countries in executing, coordinating and monitoring of all group treasury activities in line with local regulations and business requirements.

- Standardize foreign exchange and fixed deposit operation

- Provide financial expert on business investments, cash liquidation risk, and foreign exchange risk

- Liaise closely and be able to negotiate with Japanese and Local financial institutions to propose better scheme for the business.

Requirements:
- At least a Degree in Accountancy / Business / Finance, any further professional qualification would be an added plus
- Approximately 3 to 10 years of relevant experience with good knowledge of financial instruments and markets, including funding, cash management and derivatives
- Possesses a good network within the finance community and has sound understanding of accounting and tax principles

- Strong ability to propose and implement changes
- Excellent communication skills, both written and verbal in Japanese and English

-Salary:

-Undisclosed

Spotify’s Global Agency & Accounts Team delivers innovative strategic partnerships for our Global Holding Companies and advertising clients to build trust, drive business outcomes, and maximize long-term local market revenue. The team partners closely with Trading, International Sales, Business Marketing, and of course, our senior level global partners at Agencies and Brands. We are skilled cross-functional collaborators, strong communicators, and innovators who operate with measurable results in mind.

We are looking for a highly motivated Director of Sales, Global Agency & Accounts in APAC to oversee a team of Agency Development leads, Global Account Leads, and strategic partnerships across the region. You will also support the development and implementation of scaled strategic programs with agencies and advertisers across select international markets… in collaboration with the Global Agency Leads and our partner teams. You won’t just build partnerships -- you’ll build and implement joint business plans and scaled initiatives that drive results.

What you'll do

• - Oversee of the symphony of internal and external Global partnership stakeholders for our identified Global Joint Business Partners
• - Manage and lead a team of Agency Development & Global Account Leads responsible for driving revenue from some of our largest agencies and advertisers
• - Manage JAPAC Agency strategic development, in partnership with APAC Heads of Sales, local market sales and sales support teams
• - Work closely with the NA & EMEA Agency Dev team to offer Global alignment and execution of central agreed initiatives
• - Close collaboration with Global Account leads in other markets to ensure alignment with brand JBPs when executing in the APAC region.
• - Ensure prioritized account alignment, segmentation and client mapping are in place to avoid duplication of work and contacts
• - Liaise closely with local markets to deliver regular updates on progress towards strategic and revenue goals and to ensure you align with local markets on conversations and deals being discussed
• - Act as a senior leader and ambassador with Holding Company and agency C Suite executives particularly across Strategy, Planning and Trading functions
• - Develop strategic relationships with Holding Company and Agency leaders in order to drive business at a local, regional or global level
• - Support regional and local market Agency teams in the execution of comprehensive agency workstreams and business reviews
• - Conceptually sell Spotify at a senior agency level to help drive revenue
• - Negotiate and deliver agency trading deals/SLAs in accordance with market guidance and legal compliance
• - Deliver high-level QBRs at a holding Company level
• - Drive consistent partner evangelism, best in class service and communication across our global Holding Company partners
• - As your relationships will be with senior executives, act as an ambassador if escalation is required
• 
  

Who you are

• - A min of 10+ years of Brand Advertising, Media Planning and/or Brand development experience leading businesses or accounts
• - Knowledge of the entire marketing mix, online and offline media and advertising solutions currently available
• - A proven leader of people with a strong track record inspiring and developing talent
• - Significant proven successful experience working in or with media & creative agencies
• - Know Agency business and industry landscape inside and out and how to drive impact across APAC
• - Personal network in place with senior C Suite agency contacts across several agency groups and proven track record of successfully growing revenue through the development of strategic relationships
• - Strong understanding of Spotify user behavior, product and targeting suite and the ability to translate technical or complex ideas into simple and effective workable solutions
• - Worked in matrixed organizations navigating across functions and markets
• - Win the support and drive deliverable timelines from key internal cross-functional partners
• - Passion for developing high-impact solutions, presentations and leading training programs for large audiences
• - Proven success in a highly dynamic, rapidly changing environment
• - An out of the box creative problem solver
• - Effectively challenge the status quo to put the client at the forefront of everything you do
• - Excellent communication and presentation skills
• - Quarterly Travel will be required in this role
• 
  

Where you'll be

• This role will be out of our Singapore office

Our client is looking for a driven and experienced Senior/Project Manager to lead our sales efforts in the education sector. The successful candidate will focus on growing market presence, building strong client relationships, and driving revenue by developing and executing effective sales strate contributing to the success of both the company and the institutions we serve. If you’re passionate about sales and education, we’d love to hear from you. The candidate is expected to manage sales pipeline and negotiate contracts to close deals successfully.

Responsibilities:

• To deliver solutions and services proposed through working closely with internal Teams, manufacturers, subcontractors, and suppliers.
• Core Responsibilities: Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.
• Study schematic design and construction drawings to produce AV construction drawings
• Manage Project schedules, Project budgets, changes in order, Bill of Material.
• Manage customer’s expectations and deliver customer experience.
• Plan, manage and schedule resources.

Experience:

• Education Qualification: Diploma in any discipline
• Min. 3 years’ experience of Project Manager role in implementing Audio Visual solutions for construction or A&A sites.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings
• Able to work independently in the fast moving and challenging environment
• Good Communication and Interpersonal skills Optional
• Experience in managing projects at construction sites
• Experience in interpreting BIM modelling
• Technical knowledge in Audio Visual Products

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to victor_teoh@recruitplus.com

Looking For a Career Switch into a Fast-Food Service Industry? We Want You!

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

- Supervise on the efficiency and accuracy of customer order promptly delivery within the established speed of service guidelines

- Supervise/ In charge of the restaurant daily cash handling and security process

- Work with marketing department on marketing plan and launching of new product

- Monitor and maintain of restaurant inventory to ensure sufficient supplies are met for smooth operations

- Be compliant with all government and BK policies/regulations

- Take charge of restaurant’s recruitment, training and operations needs are fulfilled

- Supervise daily operations and effectively retain team talents

- Conduct performance assessment, make recommendations or termination of poor performing crews

QUALIFICATIONS

- Possess a Diploma or Degree in F&B / Hospitality or equivalent qualifications

- Entry level candidates are welcome to apply as training will be provided

- Meticulous and Analytical

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

- Proficiency in Microsoft office

- Preferably having past experience in QSR restaurant

Successful candidates will be placed on a 3 months on-the-job intensive training with Burger King Singapore before commencement of the official position.

Position Summary

To plan and execute the sales and promotions and help in the planning of marketing strategies and policies under your supervision.

Primary Responsibilities

• To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To verify and approve void checks.
• To develop and implement training program for all staff working under his scope of responsibility.
• To supervise and implement standard of service so as to maintain higher possible standard and quality.
• To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.
• Previous Experience: Prior Restaurant and Management Experience.
• To participate in market survey on competitors.
• Able to work in a high-temperature kitchen for an extended period of time.
• Able to work nights, weekends, and holidays.
• Able to use touch-sensitive POS System.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast paced environment.

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Commission is uncap

Job Description:

This is a full time role for a Tele-Sales Manager located in City Hall. Our client offers the best hair loss treatment & solution for men & women. We are the leading hair centre in Singapore specialising in TCM-based solutions. You will be responsible for centered around telemarketing and sales, requiring you to achieve sales targets while maintaining high standards in call quality and operational efficiency. You’ll promote the company's services by making telemarketing calls to both existing and potential customers, using your knowledge of these services to engage effectively. A key part of the role involves recognizing opportunities to cross-sell or up-sell, boosting revenue through thoughtful recommendations. Converting company-provided leads into sales is another priority, requiring a proactive and persuasive approach. All interactions must adhere strictly to regulations and quality standards, ensuring compliance at every step. Additionally, you’ll be responsible for keeping the customer database current and accurate, reflecting all relevant updates.

Qualifications:

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

JOB SUMMARY

We are looking for a manager, ideally with a proven track record in leading small teams of accountants and bookkeepers. The right candidate will possess strong communication skills both with internal stakeholders, external service providers and as well as clients. You may also be an experienced and professionally qualified ACCA and looking to take the next step into a senior manager role.

Location: City Hall / Bugis / Bras Basah

Working Hours: 5-day work week, Mondays to Fridays, from 9.00 am to 6.00 pm

RESPONSIBILITIES:

• Lead and manage an established team in providing clients with full sets of management accounts, consolidation packages and financial statements for internal reporting and/or audit purposes.

• Undertake the compilation of statutory financial statements and unaudited accounts which comply with the Financial Reporting Standards and the preparation of financial statements in XBRL language for client companies.

• Provide insight on Singapore tax-related matters, such as corporate tax, GST, and withholding tax, as needed.

• Continue to inspire and lead the team to be client-centric, communicating effectively with internal relationship managers as well as client enquiries and concerns.

• Manage communications with relevant authorities, auditors and tax agents concerning client accounting matters.

• Foster a collaborative and positive work environment, building strong bonds not only within the accounting team but also with managers from other departments, such as corporate secretarial, tax, and payroll.

REQUIREMENTS:

• Possess a recognized degree in accounting and hold an equivalent professional qualification like ACCA.

• Demonstrated expertise in Singapore Financial Reporting Standards (SFRS) and a strong understanding of relevant accounting regulations.

• A minimum of 5 - 10 years of progressive experience within an accounting/outsourcing firm with some managerial experience or the potential to step into a managerial role.

• Strong leadership and supervisory skills with the ability to inspire and guide teams toward outstanding results.

• Capable of handling consolidations and technical topics on SFRS and IFRS.

• Demonstrate knowledge and experience in handling ACRA and IRAS reporting requirements, ensuring accuracy and adherence to relevant guidelines.

• Knowledge and/or experience providing accounting solutions for offshore jurisdictions advantageous but not mandatory.

ABOUT YOU

· We are looking for a self-starter who enjoys a dynamic environment working on a wide range of client accounting matters and growing steadily with our business.

· You are meticulous and have strong time-management skills.

· Have a positive attitude and the ability to adapt to changes and take up new challenges.

· Strong attention to detail, ensuring accuracy in all tasks and deliverables.

· Proficient in Mandarin; both spoken and business writing (to liaise with Mandarin-speaking clients) is required.

· You should enjoy working with a young but talented team which is close-knit and eager to continue learning and improving.

Only Singaporeans and Singapore Permanent Residents can apply.

Interested applicants may submit their updated CVs and cover letter to Ms Lisa Arsad at

jobs@hawksburn.com. We regret to inform you that only shortlisted candidates will be notified.

The Position

• The Head of Medical Affairs (HoMA), ROPU ASKAN leads the Medical Affairs organization within a Therapeutic Area (TA).
• Throughout the developmental stages of an asset (pre-launch and post launch) and the entire life cycle of Boehringer Ingelheim products, HoMA leads the development of Medical Affairs-strategies and implementation of the corresponding Medical Affairs-activities in ASKAN. HoMA works closely together with marketing, market access, clinical development, and patient advocacy. In addition, HoMA works closely and cross-functionally interacts with other relevant (R)OPU partners to develop local strategies and activities which are aligned with and/or support the global ones.

Duties & Responsibilities

1.STRATEGIC:

• The Head of Medical Affairs, ROPU ASKAN is responsible for the tactical translation and execution of Medical Affairs strategy and implementation towards ensuring early and late local product acceptance, growth, and, profitability throughout the life-cycle. HoMA is responsible for the early engagement strategy several years prior to launch as well as for strategy after launch.

2. DRIVING BUSINESS RESULTS/ PROCESS/ CROSS-FUNCTIONAL COLLABORATION:

• The Head of Medical Affairs is responsible for developing in cross-functional teams (with Marketing, Regulatory Affairs, Health Outcome & Pricing, Pharmacovigilance and other functions) strategic guidance to bring the benefit of Boehringer Ingelheim medications to our patients starting several years prior to launch and across the compound life-cycle
• The Head of Medical Affairs, is responsible for enabling and supporting Human Pharma to profile the safety and efficacy of Boehringer Ingelheim medications by focusing on medical information, local generation and communication of relevant clinical and non-clinical data and compliant interaction with different external experts
• The Head of Medical Affairs is responsible for developing and performing Medical Affairs activities; studies, publications or programs with external experts in alignment to the planning process, which includes guiding and implementation of or execution of all local Medical Affairs activities

3.PEOPLE:

• The Head of Medical Affairs is responsible for ensuring that Boehringer Ingelheim attracts, develops, and, retains experts within and across therapeutic areas in prescription medicines and consumer health care in region assigned, which includes:
• Supporting knowledge and skill sharing within the CDMQ Medical Affairs organization
• Building relationships with respective functions with the ROPU

4.LEADERSHIP/ SUPERVISION:

• Ensure implementation and compliance to the Performance Management / Talent Management / Compensation Planning / Boehringer Ingelheim People timelines for the year
• Ensure that all direct reports have clear development plans in place and that these are implemented according to agreed timelines
• Actively identify and nurture talent, facilitating discussions on succession planning and cross validation to support team growth
• Provide appropriate coaching to the direct reports throughout the year
• Ensure adequate team staffing and oversee the development and movement of talents within the company
• Foster a respective, supportive and conducive working environment for all stakeholders within the TA

Requirements

• Must be a Doctor of Medicine or PhD in Sciences.
• Must have minimum of 7 years of work experience in Medical Affairs/similar customer facing functions in the pharmaceutical industry.
• People managing experience would be added advantage
• A clear visible focus on strategic aspects is preferred.
• Experienced in working in a matrix environment.
• Analytical thinking, communication and negotiation, integrity/ethics, managing conflict, quality orientation, teamwork, visionary leadership, change management, business orientation.
• Must have good presentation skills and good command of English both as a written and spoken language.

Job Overview:

As the Head of Operations, you will be responsible for overseeing the day-to-day operations of all Kebabs Faktory outlets in Singapore. This role requires a strategic leader with a strong operational background in multi-outlet fast food industry, a passion for excellence, and a commitment to ensuring the highest standards of customer service.

Responsibilities:

Operational Leadership:

• Oversee and streamline operational processes across all eight outlets to ensure quality, efficiency and consistency.
• Develop and implement strategies to enhance overall operational performance and customer satisfaction.

Team Management:

• Lead and inspire a diverse team of outlet supervisors, kitchen staff, and frontline employees.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

Quality Control:

• Ensure the consistent quality of food, service, and cleanliness in all outlets.
• Implement and enforce standardized operating procedures to maintain brand integrity.
• Maintain a 4.5 min customer reviews across all leading digital platforms like Google, Social sites and Delivery aggregators like Grab, Deliveroo & Quandoo.

Financial Management:

• Collaborate with the finance team to develop and manage budgets, control costs, and optimize profitability.
• Monitor key financial metrics and implement strategies for cost reduction and revenue enhancement.

Supply Chain Management:

• Oversee inventory management and supply chain logistics to minimize wastage and maintain optimal stock levels.

Compliance and Standards:

• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Uphold brand standards and work towards achieving and maintaining industry certifications.

Customer Experience:

• Lead by example. Make customer experience the key driver and differentiator.
• Continuously assess and enhance the customer experience through feedback analysis and strategic initiatives.
• Implement measures to improve customer satisfaction and loyalty.

Qualifications:

Positive Attitude | Proven experience in a senior operational role within the Quick Service Restaurant (QSR) industry | Strong leadership and team management skills | Excellent problem-solving and decision-making abilities | Knowledge of food safety and regulatory compliance | think outside the box | challenges the status quo

Preferred Qualifications:

MBA or relevant advanced degree. Experience in the expansion and scaling of restaurant operations. Familiarity with technology solutions for restaurant management.Passion for the food and beverage industry and staying updated on industry trends.

How to Apply:

Interested candidates should submit a resume, cover letter, and any relevant certifications to [Email Address]. Please include "Head of Operations Application - Kebabs Faktory" in the subject line. Applications will be accepted until [Closing Date].

We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Only candidates selected for an interview will be contacted.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Looking For a Career Switch into a Fast-Food Service Industry? We Want You!

- Joining bonus of up to S$3,000 available (Locals/ SPR)

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

- Supervise on the efficiency and accuracy of customer order promptly delivery within the established speed of service guidelines

- Supervise/ In charge of the restaurant daily cash handling and security process

- Work with marketing department on marketing plan and launching of new product

- Monitor and maintain of restaurant inventory to ensure sufficient supplies are met for smooth operations

- Be compliant with all government and BK policies/regulations

- Ensure that restaurant’s recruitment, training and operations needs are fulfilled

- Supervise daily operations and effectively retain team talents

- Conduct performance assessment, make recommendations or termination of poor performing crews

QUALIFICATIONS

- Possess a Diploma or Degree in F&B / Hospitality or equivalent qualifications

- Entry level candidates are welcome to apply as training will be provided

- Meticulous and Analytical

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

- Proficiency in Microsoft office

- Preferably having experience in QSR restaurant

Successful candidates will be placed on a 3 months on-the-job intensive training with Burger King Singapore before commencement of the official position.