Total 40 job vacancies by athena India

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is looking for a Senior Associate to join our Quality Reporting Product Management team within our Bengaluru division.

athenahealth's vision is “To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.” We are a technology-enabled services company, and as we progress towards our vision of being the health information backbone for the entire U.S. nation, we need to ensure that athenahealth’s products are built on a truly elastic and performant platform. Help us reach our goal of becoming the healthcare backbone by enhancing our cloud-based EHR solution and leveraging the network effect of 85,400+ providers. Apply your skills towards allowing doctors to be doctors so that they are able to spend more time doing what they do best: provide patient care.

The Team:

athenahealth is seeking a Senior Product Management Associate to build products and services for the Clinicals Quality Reporting team. We are embarking on a journey to deliver a new set of core experiences and services that will enable our customers to drive industry leading outcomes and optimize revenue in value-based care (VBC) arrangements. Come join our team that is creating athenahealth's next generation quality reporting products and services and help make this aspiration a reality.

Ideal candidate: You are an outcome-oriented Product Management professional, preferably with previous product management experience at an enterprise software organization. You have experience collaborating with both internal and external customers to ensure the success of your products. You have demonstrated the ability to propose the most appropriate approach for the need at hand; and can quickly pivot if this approach fails. You have demonstrated success at driving results in a fast-paced environment and managing competing priorities. You have experience working with colleagues to broaden or narrow the scope of a problem; in order to enable action and create manageable efforts. You are interested in industry developments and trends and are able to translate those into tactical ways to build software features that achieve product-market fit.  You are comfortable communicating and collaborating with a wide variety of stakeholders, from technical conversations with software developers to discussions with the customer success team to presentations to company leadership.

Essential Functions (Duties and Responsibilities):

• Creates multi-release product roadmaps by collaborating with user experience teams and communicates internally, noting the stages and timelines for various work.
• Determines whether experiments, alpha and/or beta stages are needed to determine Product-Market fit and appropriately defines and utilizes them.
• Works with the Product Leadership to prioritize problems or themes to reach the outcomes based on KPI’s and data driven prioritization.
• Defines the outcome for sprints and releases and prioritizes the initiatives for the scrum teams.
• Works with the developers and designers to build a product that meets the expected outcomes and market needs.
• Works with both UX and Development to understand design or technology implications in solution ideas.
• Build, groom and prioritize the backlog based on KPI/data driven decision making.

Education & Experience Required:

• Bachelor’s Degree required, Masters preferred; Degree (Bachelor’s or Masters) in Computer Science, Business, or Product Management/Design preferred
• 5+ years overall professional experience
• Experience working with Agile (Scrum) teams desired
• Understanding of healthcare / health IT environment a plus
• Experience testing and validating value of products in the market
• Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities

Knowledge & Skills:

• Understanding of (or desire and ability to learn) medical terminology, EHRs, and value-based care landscape
• Flexibility and willingness to take on new tasks and challenge
• Demonstrated ability to identify issues, hypothesize solutions, and see them through to completion
• Excellent verbal and written communication skills
• Experience or a desire to learn querying language (e.g. SQL, etc) and BI analytics tools (e.g. Tableau, Snowflake)
• Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote
• Intermediate to advanced Microsoft Excel and/or Access skills and experience in business operations and development support tools (e.g., Salesforce, Jira) a plus

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is looking for designers who can dive into complex design challenges and create solutions to help transform the healthcare industry. If you’re a talented, innovative, and strategic designer, motivated to make a difference in healthcare, then we want to talk to you. Help us break through all the red tape and transform everyone’s experience of a visit to the doctor, a trip to the emergency room, or a lifetime with a chronic illness.

Team:

We’re looking for a Lead UX Designer to thoughtfully contribute to our award-winning electronic health record and physician practice management products. In this role, you will work closely with a multi-disciplinary agile R&D team to define, design and test product and digital service features with the goal of creating valuable and delightful experiences for our users. While this role will be working within an India-based team, you will collaborate with teams across geographies to address the needs of the US Healthcare markets. Your working hours will include a few calls during US east coast morning hours as well.

Job Responsibilities

• Identify and frame user-centered problems effectively
• Plan and facilitate problem identification and solutioning workshops
• Create low-to high-fidelity sketches to communicate concepts and ideas
• Collaborate with product and engineering teams throughout the agile planning, design and development process to deliver released product that meets design intent
• Collaborate with your team to ensure product features meet UX quality standards for workflow, interaction design and microcopy

Typical Qualifications

• A degree in User Experience, Interaction Design, HCI or similar, or a degree in a different field with impressive experience that negates formal design qualifications
• A minimum of 7+ years of experience in UX design
• Solid capability in UX creative and design techniques
• Prior experience working with Product and engineering teams
• Experience facilitating, summarizing and acting on take-aways from user research
• Understand how to work within agile development process for the design, development, and delivery of software
• Outstanding verbal and written communication skills

Behaviors & Abilities Required:

• Skillful at influencing colleagues and project direction without direct authority
• Forge strong relationships and work collaboratively with a multi-disciplinary team
• Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes
• Designs simple, effective, and elegant interactions between users and products.
• Promotes design thinking and user empathy within the cross-functional team.
• Provide sound rationale for recommendations to gain others’ support and commitment.
• Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward
• Adapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Procurement Analyst to join the Procurement Operations team within our Finance division. Your job will be integral to the procurement lifecycle at athena as you will be responsible for requisition compliance, PO creation, supplier registration, maintenance of records within our ERP/P2P tools, internal supplier due diligence, annual supplier monitoring, and contract management But enough about us; let’s talk about you. 

You are lasered focused on dotting I’s and crossing T’s. You’re adaptable, results-oriented, and great at engaging with internal and external stakeholders. You like to manage tasks and want to deliver results on time. You are comfortable managing up and have strong written and verbal communication skills. 

The Team:The Procurement Operations teams serves as the front line with internal and external stakeholders and supports many critical tasks in the procurement lifecycle at athenahealth. 

Job Responsibilities 

• Review and confirm purchase requisitions are in compliance with SOP 
• Convert approved purchase requisitions to purchase orders 
• Collect, evaluate, and input supplier registration documents into ERP/P2P tools  

Typical Qualifications 

• 3+ years of relevant experience in supporting a procurement function 
• Prior experience leading supplier qualification process 
• Can review a workflow/process, suggest changes, and implement 
• Prior experience with Microsoft Office tools 

• Knowledge of U.S. tax classifications 

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join athenahealth’s quest to make healthcare work the way it should. Our health is incredibly precious, and people in need of health care are often at their most fragile. Yet the function and experience of healthcare continues to fall far behind the innovative services we receive in other more frivolous parts of our lives.

We’re looking for a Senior Designer to thoughtfully contribute to our award-winning athenaCollector product and specifically for athenahealth Medical Coding area.
 

athenahealth is looking for designers who can dive into complex design challenges and create solutions to help transform the healthcare industry. If you’re a talented, innovative, and strategic designer, motivated to make a difference in healthcare, then we want to talk to you. Help us break through all the red tape and transform everyone’s experience of a visit to the doctor, a trip to the emergency room, or a lifetime with a chronic illness.
 

Position Summary:
We’re looking for a Senior Designer to thoughtfully contribute to our award-winning electronic health record and physician practice management products. In this role, you will work closely with a multi-disciplinary agile R&D team to define, design and test product and digital service features with the goal of creating valuable and delightful experiences for our users.

Education, Experience, & Skills Required

• Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
• 4-5+ years of professional experience working in digital design
• Solid capability in UX creative and design techniques
• Experience facilitating and summarizing user research as part of field studies and in-person or remote evaluative testing
• Understand how to work within agile development process for the design, development, and delivery of software
• Strong verbal and written communication skills

Behaviors & Abilities Required:

• Design simple, effective, and elegant interactions between users and products.
• Create strong problem statements and metrics to ensure design solutions are achieving the right business and user outcomes
•  Forge strong relationships and work collaboratively with a multi-disciplinary team
• Provide sound rationale for recommendations to gain others’ support and commitment.
• Capable of managing ambiguity, change and uncertainty, focusing on information at hand and making good and timely decisions to effectively keep work moving forward
• Adapt to ever-changing needs of a dynamic business with flexibility and willingness to jump into any aspect of work to help the team achieve results

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were acquired by the world’s leading private equity firm “Bain Capital” in 2022 for $17bn! and we have many new strategic product initiatives

 
The Opportunity: You will fill a critical role on our athenaClinicals team within our Product Management organization where you will drive product design, development and deployment of workflows and services related to our electronic health record product. You will do so in an exciting, collaborative and fast-paced environment driven by a desire to enable more efficient and effective care. In this role, you will work closely with multidisciplinary team members to drive execution of high-quality solutions to complex problems that please users and deliver business results. 

Position Summary: The Product Manager is responsible for one product area within the overarching athenaClinicals Product’s portfolio; specifically, you will support new workflows related to interoperability and value-based care. As product owner (PO) for a functional area, you will have a deep understanding of the market, customer, users and workflows owned by the Clinician Experience zone. You will work independently/in collaboration with other PMs to contribute to the product vision, develop business cases, ensure a product or set of product features/issue solutions meets business requirements/user needs, engage with Product Management leadership and client facing stakeholders (client support, customer success managers, etc.) and drive the creation and delivery of the product. This position will work daily within a scrum team defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.     

The Team: Our Clinician Experience Zone is a passionate group of Product Management, Engineering, User Experience, Analytic and Patient Safety professionals. We collaborate to deliver an efficient, tailored, and intuitive experience for our healthcare providers so they can deliver high quality patient care.     

 
Responsibilities: 

• Creates multi-release product roadmaps and communicates internally, noting the stages and timelines for various work.    

• Determines whether experiments, alpha, and/or beta stages are needed to determine Product-Market fit and appropriately defines and utilizes them.    

• Evaluate pricing models in partnership with Product Strategy to determine how best to value the product. 

• Speak directly with US based customers to understand the business problems that they are trying to solve to be able to represent those needs to team and leadership 

• Clearly articulate the business value at the appropriate level of detail for both a very technical audience and for less technical audience 

• Works with the Product Leadership to prioritize problems or themes to reach the outcomes.   Defines the outcome for sprints and releases and prioritizes the initiatives for the scrum teams.    

• Works with the UX team to identify and understand user problems and requirements.    

• Analyzes the scope of the product area and makes decisions about the actions needed on how to proceed to realize the outcomes outlined in the product strategy.    

• Conduct analysis for new initiatives; gather information, end-user feedback, and experiments to reduce uncertainty.    

• Identifies product gaps and defines requirements to fill these product gaps.    

• Works with the developers and designers to build a product that meets the expected outcomes and market needs.    

• Works with both UX and Development to understand design or technology implications in solution ideas.    

• Build, groom, and prioritize the backlog.    

• Articulates crisp user requirements, user stories, and documentation.    

• Communicates requirements and constraints and facilitates the team in brainstorming to figure out how to best satisfy the needs of the customer and the business.    

• Works with the product leadership to recommend the best course of action to achieve intents.    

• Verifies and provides feedback on requirements as delivered to ensure they are solving business problems.    

• Gains alignment from multiple stakeholders; recognize the need for alignment.    

• Understands product dependencies and negotiates the trade-offs with the appropriate product managers.    

• Participates in scrum meetings i.e. daily stand-up, sprint planning, readouts, and retrospective    

Typical Qualifications:  

• At least 12 to 16 years of work experience with min 7 years in a Product Management role.    

• Experience with Agile development required.    

• Bachelor's Degree. MBA would be an advantage.   

• Prior exposure to US healthcare is a significant plus.   

• Should have interacted and worked with US stakeholders.    

• Demonstrated success at driving vision and prioritization of products in a dynamic, fast-paced environment using analytic and quantitative capabilities. 

• Demonstrated ability to distill complex problems and design effective and scalable solutions 

• Ability to effectively explain your positioning to business stakeholders across global, cross-functional groups within the company 

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Medical Coding Associate is responsible for effective and efficient operations by enhancing various operational procedure in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand and improve business outcomes. Should possess multi-specialty coding knowledge and be able to perform root cause analysis.

Essential Functions (Duties and Responsibilities):

60% Perform Medical coding related responsibilities and ensure seamless assignment codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes

• Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
• Ensure that defined processes where client interaction are monitored and solved for in the areas where documentation is insufficient or unclear
• Search for information in cases where the coding is complex or unusual
• Receive and review patient charts and documents for accuracy
• Ensure that all codes are current and active
• Analyze and resolve root-cause issues by working with vendors, payers and various athena departments that are stakeholders
• Analyze reports at a day to day operations level and provide insights to the management team indicating sharp spikes or dips in volume
• Use baseline research and analysis to advocate for product and process improvement
• Work closely with outside organization to support and solve outstanding process issues

30% Identify and quantify work trends

• Propose solutions to improve internal processes to facilitate a “touchless” revenue cycle with broader stakeholder groups
• Drive meaningful co-ordination and results with BPO teams and with internal divisions
• Work with internal teams across the company to prioritize and implement process improvements appropriately prioritized based on impact and business need

10% Accept full ownership and responsibility for special projects

• Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business
• Communicate effectively the status and resolution of special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams.

Education & Experience Required:

• Bachelor’s degree or equivalent
• 5-7 years’ experience in fast paced environment
• Previous experience in healthcare RCM environment, mandatory

Knowledge & Skills:

• CPC or CCS or equivalent
• Preferred E&M OP or Surgery coders only
• CIC or in-patient understanding or experience, mandatory
• Healthcare RCM knowledge, mandatory
• Analytical skills and excellent communication skills
• Problem framing and problem-solving skills
• Ability to perform root cause analysis

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

athenahealth is a progressive and innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients. We maintain a unique values-driven employee culture and offer a flexible work-life balance. As evidence of our rapid growth and industry leadership, we were recently acquired by Private Equity for $17 billion! and we have many new strategic product initiatives for 2023.
 

We are headquartered in Watertown, US, and our India offices are in Bangalore, Chennai, and Pune.
 

Position Summary: We are looking for Senior Member of Technical Staff who is an experienced software engineer preferably in public and private cloud environments to join our clinical team in Bengaluru – ITPL (Whitefield) 

Team: Ideal candidate would be working on Clinical Quality Reporting product, which is at the forefront for clinicians and providers. The dashboard provides options to manage Custom Quality Programs for Payers and Practices. 

Education, Experience, & Skills Required:   

·       5 to 8 years of experience in an engineering role  

·       Experience in an Agile environment preferred.  

·       Bachelor’s Degree or equivalent  

·       Significant software engineering skills and computer science experience  

·       Expertise in any modern programming languages, added advantage - If have great exposure to Java and Java ecosystem frameworks, Ex Spring.  

·       Knowledge of Unix/Linux, Big Data, SQL, NoSQL, and various other technologies  

·       Experience with object-oriented programming, RESTful API, WebUI (HTML 5), and Modern JS frameworks like ReactJS  

·       Exposure to Cloud infrastructure, AWS is preferred.  

·       Good exposure to any of the scripting languages/ any of the infrastructure as code tools ex: terraform, bicep templates, and sparkle formation.   

·       Should be good in cross-collaboration with different scrum teams, interacting with the PO, requirements analysis, and finalizing the requirements.  
   

Job Responsibilities:   

·       Produce accurate, unambiguous solution approach for the technical design specifications to the appropriate detail.  

·       Deliver customer value in the form of high-quality software components and services in adherence with RPR policies on Security, performance, longevity, and Integration testing  

·       Proactively Identifies and proposes new, optimized solutions to create scalable implementations and achieve results.  

·       Keeps current on industry trends, maintaining broad knowledge over a variety of technologies.  

·       Write, debug, and deploy code to production; deliver timely fixes   

·       Adhere to DOD (definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, and documentation, and adhere to best coding practices  

·       Perform peer code reviews to ensure quality standards.  

·       Analyzes code, logs, and system behavior as part of advanced troubleshooting.  

·       Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so  

·       Accurately estimates story points  

·       Ability to critique technical documentation as needed   

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Medical Coding Associate is responsible for effective and efficient operations by enhancing various operational procedure in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand and improve business outcomes. Should possess multi-specialty coding knowledge and be able to perform root cause analysis.

Essential Functions (Duties and Responsibilities):

60% Perform Medical coding related responsibilities and ensure seamless assignment codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes

• Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations
• Ensure that defined processes where client interaction are monitored and solved for in the areas where documentation is insufficient or unclear
• Search for information in cases where the coding is complex or unusual
• Receive and review patient charts and documents for accuracy
• Ensure that all codes are current and active
• Analyze and resolve root-cause issues by working with vendors, payers and various athena departments that are stakeholders
• Analyze reports at a day to day operations level and provide insights to the management team indicating sharp spikes or dips in volume
• Use baseline research and analysis to advocate for product and process improvement
• Work closely with outside organization to support and solve outstanding process issues

30% Identify and quantify work trends

• Propose solutions to improve internal processes to facilitate a “touchless” revenue cycle with broader stakeholder groups
• Drive meaningful co-ordination and results with BPO teams and with internal divisions
• Work with internal teams across the company to prioritize and implement process improvements appropriately prioritized based on impact and business need

10% Accept full ownership and responsibility for special projects

• Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business
• Communicate effectively the status and resolution of special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams.

Education & Experience Required:

• Bachelor’s degree or equivalent
• 5-7 years’ experience in fast paced environment
• Previous experience in healthcare RCM environment, mandatory

Knowledge & Skills:

• CPC or CCS or equivalent
• Preferred E&M OP or Surgery coders only
• CIC or in-patient understanding or experience, mandatory
• Healthcare RCM knowledge, mandatory
• Analytical skills and excellent communication skills
• Problem framing and problem-solving skills
• Ability to perform root cause analysis

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Athenahealth offers a variety of Revenue Cycle Management services to its clients in supporting their continued revenue growth. Operations teams takes the lion share of the overall spends of the company. Senior Operations Analyst is responsible for driving work and executing on the tasks in an accurate and timely manner as dictated by our expectations from our customers. 

 
Essential Functions (Duties and Responsibilities):  

75% Resolve outstanding health insurance claims or documentation issues through analysis and co-ordination with relevant teams 

• Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM 
• Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services 
• Responsible to maintain important logs and documentation regarding the details of the tasks performed 
• Support an environment of accountability and management against goals 
• Collaborate with cross-functional teams to resolve issues identified from day to day working of claims 

15% Identify and quantify work trends 

• Propose solutions to improve internal processes to facilitate a “touchless” revenue cycle 
• Work with internal teams across the Operations Division to prioritize and implement process improvements appropriately prioritized based on impact and business need  

10% Accept full ownership and responsibility for special projects 

• Work with internal stakeholders and client-facing teams to identify and resolve claim issues impacting individual clients and/or discrete lines of business 
• Communicate effectively the status and resolution of any special projects, adhere to established timelines, and serve as a valued subject matter expert for internal teams.  

Education & Experience Required:  

• Bachelor’s degree or equivalent  
• 3 to 5years’ experience in fast paced environment 

Knowledge & Skills:  

• Healthcare RCM knowledge, Denial Management preferred
• Knowledge is CCT Audit, remittance tracking, denial management
• Analytical skills and good communication skills 

• Ability to clearly articulate actions taken and articulate next steps 
• MS office skills, required 

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Be a part of the mission to #unbreakhealthcare! 

epocrates is seeking Member Technical Staff,  as an individual contributor and you’ll be working on epocrates, the most trusted mobile medical app in the US, serving as an indispensable daily tool for 50% of the doctors in the US.

epocrates business line encompasses native iOS/Android apps and a web property, a suite of in-house and third-party content publishing tools, and a commercial advertising platform, so epocrates R&D team tackles a variety of complex challenges every day. Our multi-disciplinary team includes front and backend engineers,  product management veterans, medical doctors, visual designers, UX researchers, data experts, and more -- all working together to make it easier for health care providers to make excellent clinical decisions for their patients.

As an epocrates R&D team member, you value collaborative environments where you can challenge ideas and learn from your colleagues. You approach your work with insatiable curiosity and have a profound discomfort with unresolved issues.  You speak up and take action when you see something that isn't quite right - even if it isn't in your job description or your area of expertise. And you can't wait for the Shout Outs section of our team meetings to give praise to your talented colleagues.

At athenahealth, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.

Position Summary: epocrates team at Bangalore is responsible for subsystems involving epocrates content including content ingestion, publishing, search and semantic network-based recommendations, epocrates web front-end components. We are looking for an experienced full stack engineer with the ability to help build a strong culture as the team builds content ingestion and publishing solutions with microservices in a modern infrastructure. You will work with product owners and user experience designers to design and build solutions. Experience with React, Typescript, Webpack, HTML/CSS, Node, Java, Spring, Microservices, Docker (or other container technologies) is preferred. Working experience in AWS Cloud, GraphDB or JenaDB, RDF, GRAPHQL/SPARQL is good to have.

Responsibilities may include, but are not limited to: 

Technical Execution 

• Produce accurate, unambiguous technical design specifications to the appropriate detail 

• Deliver customer value in the form of high-quality software components and services in adherence with policies on Security, performance, longevity and Integration testing 
• Estimate the size of development tasks in story points with the goal of 80% accuracy; begin to challenge others during estimation 
• Understand and follow coding conventions, with design and architecture best practices
• Write, debug, and deploy code to production; deliver timely fixes 
• Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices 

• Perform peer code reviews in order to ensure quality standards

Contributions to the Team 

• Master the domain knowledge for area of assignment 
• Take ownership of what the team builds after the release; consider customer adoption as success criteria 

• Contribute to agile ceremonies to improve team performance 
• Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across the team to ensure completion and effectiveness of one’s deliverables
• Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives 
• Drive self-organization; help determine how the team functions in collaboration with your peers 

Cross functional Coordination and Communication 

• Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals 
• Builds strong relationships with cross-functional team members 
• Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences 

Mentorship of Others 

• Advise and train members of the team to maximize overall productivity and effectiveness of the team. 

Education, Experience, & Skills Required:  

• 2-3 years of experience in an engineering role 
• Experience in an Agile environment preferred 
• Bachelor’s Degree or equivalent 

• Strong software engineering skills and computer science experience 
• Knowledge of React, Typescript, Webpack, HTML/CSS, Node
• Knowledge of modern programming languages such as: Java, Spring, Hibernate, RESTful API 
• Knowledge of Unix/Linux, SQL and various other DB technologies is good to have
• Experience with deploying and maintaining services in public cloud like AWS is a Plus
• Knowledge of microservices architecture, messaging system (RabbitMQ /Kafka), docker is good to have

Behaviors & Abilities Required:  

• Ability to learn and adapt in a fast-paced environment, while producing quality code 
• Ability to write code that is technically sound, performant, scalable, and readable 
• Ability to make decisions independently, driving towards the right solution 
• Ability to consistently achieve results, even under tough circumstances 

• Follow best engineering practices for high quality code 
• Ability to collaborate with business owners to understand and refine business requirements 
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels 

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Senior Product Manager to join our Product Management team in the Care Collaboration Sub-Division, focused on our Population Health capabilities. Key responsibilities include , understanding the market and customer, driving to a product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. In this specific role you will help us in building a truly Value-Based Care oriented application to support our clients in succeed within their value-based contracts. This position will work daily within scrum teams defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.      

You have a passion for improving healthcare. Your drive allows you to achieve meaningful results, with empathy for the user of our products and services. You are able to influence both horizontally and vertically inside and outside of an organization. You appreciate the software development process and the varying personalities in the cross-functional groups that we work with. You possess the ability to prioritize and multi-task in a fastpaced environment, manage multiple complex projects simultaneously, meet deadlines, and demonstrate sound judgement when determining whether to act independently or escalate. 

  
Product Execution  

• Creates multi-release product roadmaps (multi-release) and communicates internally, noting the stages and timelines for various work.   
• Determines whether experiments, alpha, and/or beta stages are needed to determine Product-Market fit and appropriately defines and utilizes them.   
• Evaluate pricing models in partnership with Product Strategy to determine how best to value the product.
• Speak directly with US based customers to understand the business problems that they are trying to solve to be able to represent those needs to team and leadership
• Clearly articulate the business value at the appropriate level of detail for both a very technical audience and for less technical audience
• Works with the Product Leadership to prioritize problems or themes to reach the outcomes.   
• Defines the outcome for sprints and releases and prioritizes the initiatives for the scrum teams.   
• Works with the UX team to identify and understand user problems and requirements.   
• Analyzes the scope of the product area and makes decisions about the actions needed on how to proceed to realize the outcomes outlined in the product strategy.   
• Conduct analysis for new initiatives; gather information, end-user feedback, and experiments to reduce uncertainty.   
• Identifies product gaps and defines requirements to fill these product gaps.   
• Works with the developers and designers to build a product that meets the expected outcomes and market needs.   
• Works with both UX and Development to understand design or technology implications in solution ideas.   
• Build, groom, and prioritize the backlog.   
• Articulates crisp user requirements, user stories, and documentation.   
• Communicates requirements and constraints and facilitates the team in brainstorming to figure out how to best satisfy the needs of the customer and the business.   
• Works with the product leadership to recommend the best course of action to achieve intents.   
• Verifies and provides feedback on requirements as delivered to ensure they are solving business problems.   
• Gains alignment from multiple stakeholders; recognize the need for alignment.   
• Understands product dependencies and negotiate the trade-offs with the appropriate product managers.   
• Participates in scrum meetings i.e. daily stand-up, sprint planning, readouts, and retrospective   

Education, Experience, & Skills Required:   

• At least 12 to 16 years of work experience with min 4 years in a Product Management role.    
• Experience with Agile development required.   
• Bachelor's Degree. MBA would be an advantage.  
• Prior exposure to US healthcare is a significant plus.  
• Should have interacted and worked with US stakeholders.   
• Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities.
• Ability to explain your positioning to various people around the company in an effective way.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Member of Technical Staff to join our Clinicals test automation team within our Bangalore R&D division. Your job will be to build UI and API tests for the products and services offered for Clinicals. Help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 85,400+ providers. Apply your technical skills towards delivering a quality product to customers and allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care.

But enough about us, let’s talk about you.”.

You are Technologists with zeal to solve complex problems, growth mindset, fast learners who are willing to work in fast paced environment with total accountability.

Our athenaClinicals automation team builds UI and API tests which enable build confidence on quality and enables doctors’ workflows that is used by over 100,000 healthcare providers daily. We build quality practices which interface that makes the interactions between these providers and the electronic health record as seamless as possible, and elevates what the doctor needs to see, when they need to see it. This team is innovative, passionate, and driven by our mission to help make an impact.

Job Responsibilities

• Understand business workflow and translate it into effective E2E test scenarios to ensure comprehensive coverage of business functionality.
• Analyze business critical workflows which are candidates for UI automation thereby identifying critical areas for testing.
• Provide feedback and suggestions for improving the business workflow based on testing observations.
• Strong ability to collaborate with development teams and stakeholders to brainstorm and implement innovative solutions to handle automation challenges.
• Strong collaboration and communication skills to work closely with cross-functional teams.
• Strong understanding and practical experience with Agile methodologies like Scrum
• Proactive approach to identifying potential problems and implementing preventive measures.
• Demonstrated ability to adapt and learn new technologies quickly.
• Adhere to test automation coding practices and ensure zero review comments.
• Resolve automation challenges for not automatable controls independently by considering best design options for scalability and reliability.
• Ensure automated tests are passing 100 % when integrated with existing automated test suite. Ensure failures are resolved with least turnaround time to ensure 100 % pass.
• Articulate automation challenges and communicate to stake holders.
• Ability to prioritize tasks and manage workload effectively within Agile frameworks.
• Experience in conducting daily stand-up meetings, sprint reviews, and retrospectives.
• Estimate size of development tasks and provide appropriate story points.

Typical Qualifications

• 2-4 years of automation testing experience with significant product development expertise
• Proficient in Typescript and Javascript.
• Strong expertise in UI Automation using Selenium Webdriver.
• Familiarity with API Automation using POSTMAN.
• Knowledge of BDD (Behavior-Driven Development).
• Understanding Page Object Model.
• Familiarity with SQL or Oracle queries.
• Basic understanding of C#, Java or any programming language.
• Experienced in debugging code.
• Ability to analyze test automation failures and resolve automation failures with quick turn around time.
• Familiarity with source code management tools like GitHub or Bitbucket.
• Bachelor’s degree or equivalent.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Senior Member of Technical Staff to join our Clinicals test automation team within our Bangalore R&D division. Your job will be to build UI and API tests for the products and services offered for Clinicals. Help us reach our goal of becoming the healthcare backbone by enhancing our cloud-based EHR solution and leveraging the network effect of 85,400+ providers. Apply your technical skills towards delivering a quality product to customers and allowing doctors to be doctors so that they are able to spend more time doing what they do best: provide patient care.

But enough about us, let’s talk about you.”.

You are Technologists with zeal to solve complex problems, growth mindset, fast learners who are willing to work in fast paced environment with total accountability.

Our athenaClinicals automation team builds UI and API tests which enable build confidence on quality and enables doctors’ workflows that is used by over 100,000 healthcare providers daily. We build quality practices which interface that makes the interactions between these providers and the electronic health record as seamless as possible, and elevates what the doctor needs to see, when they need to see it. This team is innovative, passionate, and driven by our mission to help make an impact.

Job Responsibilities

• Understand the business workflow and translate into effective test scenarios to ensure comprehensive coverage of business functionality.
• Analyze business processes and identify critical areas for testing.
• Provide feedback and suggestions for improving the business workflow based on testing observations.
• Strong ability to collaborate with team members and stakeholders to brainstorm and implement innovative solutions.
• Strong collaboration and communication skills to work closely with cross-functional teams.
• Strong understanding and practical experience with Agile methodologies like Scrum
• Ability to prioritize tasks and manage workload effectively within Agile frameworks.
• Proactive approach to identifying potential automation problems and resolving automation challenges.
• Demonstrated ability to adapt and learn new technologies quickly.
• Experience in conducting daily stand-up meetings, sprint reviews, and retrospectives.
• Estimate the size of development tasks in story points.
• Adhere to test automation coding practices and ensure zero review comments.
• Resolve automation challenges for not automatable controls independently by considering best design options for scalability and reliability.
• Ensure automated tests are passing 100 % when integrated with existing automated test suite. Ensure failures are resolved with least turnaround time to ensure 100 % pass.
• Articulate automation challenges and communicate to stake holders.
• Strong problem-solving skills with the ability to identify and resolve issues efficiently.
• Proven track record of innovative thinking and finding creative solutions to complex problems.
• Ability to think critically and analytically to troubleshoot and debug automation issues.
• Strong attention to detail and ability to identify design patterns to build reliable automated tests.
• Mentoring team members to resolve automation challenges and enable build automation capabiltiies with in teams.

Typical Qualifications

• Ideally 5 - 8 years of progressive software test development experience with significant product development expertise
• Proficient in Typescript and Javascript.
• Strong expertise in UI Automation using Selenium Webdriver.
• Familiarity with API Automation using POSTMAN.
• Knowledge of BDD (Behavior-Driven Development).
• Understanding of Page Object Model.
• Familiarity with SQL or Oracle queries.
• Basic understanding of C#, Java, or any programming language.
• Proficient in exception handling concepts.
• Experienced in debugging codes.
• Ability to analyze failures in test results.
• Familiarity with source code management tools like Github or Bitbucket.
• Basic understanding of Jenkin file and its usage for defining pipeline stages and steps.
• Awareness of basic best practices for using Jenkins in CI/CD/CR workflows.
• Ability to mentor and guide junior team members in technical aspects of testing.
• Bachelor’s degree or equivalent. 

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Member of Technical Staff to join our Clinicals test automation team within our Bangalore R&D division. Your job will be to build UI and API tests for the products and services offered for Clinicals. Help us reach our goal of becoming the healthcare backbone by enhancing our cloud based EHR solution and leveraging the network effect of 85,400+ providers. Apply your technical skills towards delivering a quality product to customers and allowing doctors to be doctors so that they can spend more time doing what they do best: provide patient care.

But enough about us, let’s talk about you.”.

You are Technologists with zeal to solve complex problems, growth mindset, fast learners who are willing to work in fast paced environment with total accountability.

Our athenaClinicals automation team builds UI and API tests which enable build confidence on quality and enables doctors’ workflows that is used by over 100,000 healthcare providers daily. We build quality practices which interface that makes the interactions between these providers and the electronic health record as seamless as possible, and elevates what the doctor needs to see, when they need to see it. This team is innovative, passionate, and driven by our mission to help make an impact.

Job Responsibilities

• Understand business workflow and translate it into effective E2E test scenarios to ensure comprehensive coverage of business functionality.
• Analyze business critical workflows which are candidates for UI automation thereby identifying critical areas for testing.
• Provide feedback and suggestions for improving the business workflow based on testing observations.
• Strong ability to collaborate with development teams and stakeholders to brainstorm and implement innovative solutions to handle automation challenges.
• Strong collaboration and communication skills to work closely with cross-functional teams.
• Strong understanding and practical experience with Agile methodologies like Scrum
• Proactive approach to identifying potential problems and implementing preventive measures.
• Demonstrated ability to adapt and learn new technologies quickly.
• Adhere to test automation coding practices and ensure zero review comments.
• Resolve automation challenges for not automatable controls independently by considering best design options for scalability and reliability.
• Ensure automated tests are passing 100 % when integrated with existing automated test suite. Ensure failures are resolved with least turnaround time to ensure 100 % pass.
• Articulate automation challenges and communicate to stake holders.
• Ability to prioritize tasks and manage workload effectively within Agile frameworks.
• Experience in conducting daily stand-up meetings, sprint reviews, and retrospectives.
• Estimate size of development tasks and provide appropriate story points.

Typical Qualifications

• 2-4 years of automation testing experience with significant product development expertise
• Proficient in Typescript and Javascript.
• Strong expertise in UI Automation using Selenium Webdriver.
• Familiarity with API Automation using POSTMAN.
• Knowledge of BDD (Behavior-Driven Development).
• Understanding Page Object Model.
• Familiarity with SQL or Oracle queries.
• Basic understanding of C#, Java or any programming language.
• Experienced in debugging code.
• Ability to analyze test automation failures and resolve automation failures with quick turn around time.
• Familiarity with source code management tools like GitHub or Bitbucket.
• Bachelor’s degree or equivalent.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Lead PostgreSQL Database Administrator to join our Cloud Infrastructure Engineering division.  Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.   We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.

But enough about us; let’s talk about you!

You’re a seasoned engineer with a passion for identifying and resolving reliability and scalability challenges.  You are a curious team player, someone who loves to explore, learn, and make things better.  You are excited to uncover inefficiencies in business processes, creative in finding ways to automate solutions, and relentless in your pursuit of greatness. You’re a nimble learner capable of quickly absorbing complex solutions and an excellent communicator who can help evangelize engineering excellence.

The Team:

We are a group of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud and make data-driven decisions for which one best suits the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.

Job Responsibilities

• Leverage the principles of resilience engineering to ensure the stability, security, and scalability of our systems and services.
• Ensure product success through the strategic use of technologies such as Linux, Puppet, Consul, Apache, Oracle, load balancing, etc.
• Develop software-based, automated solutions to core business problems.
• Design and implement software services that support Infrastructure-as-Code principles.

Typical Qualifications

• 8+ years of experience building, scaling, and supporting highly available systems and services.
• Proficiency in  PostgreSQL is required.
• Expertise in the delivery, maintenance, and support of Linux systems and infrastructure.
• Experience supporting applications on Cloud, working familiarity with AWS commonly used services (Computing/EC2, Database/RDS, Networking, Content delivery, Containers/ECS/EKS, storage/S3, CloudFormation, Serverless computing/Lambda, Load balancing) required.
• Expertise in configuration management tools like puppet. Experience with Infrastructure-as-Code, Linux, and API integration. Familiarity with Terraform desired.
• Proficiency in at least one scripting or programming language (Ansible, Python, Go, Ruby, Shell etc.) preferred.
• Experience implementing solutions using SRE, DevOps principles, Continuous integration & continuous delivery, source code management/version control/bitbucket/github.
• Familiarity with telemetry, observability, latest monitoring, visualization tools e.g., Prometheus, Alert manager, Grafana or similar tools desired.
• Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues.

Behaviors & Abilities Required:

• Ability to learn and adapt in a fast-paced environment.
• Ability to work collaboratively on a cross-functional team with a wide range of experience levels.
• Ability to prioritize both individual time and the time of the team.
• Strong negotiation and problem-solving skills
• Ability to keep projects on track and provide regular progress updates
• Ability to context-switch when required and manage multiple projects simultaneously
• Participation in Rotational On-Calls.