Total 466 customer service job vacancies in swadlincote derbyshire le67 3lf

Carbon60 are currently recruiting for a Customer Operations Advisor (Stores-Based role) to join our client on the Midlands Quarry Products site in Ellistown, Coalville. Our client is a large engineering company with over 200 sites across the UK and Ireland and provides a wide range of engineering services.
This Customer Operations Advisor role is available on a 12-week temporary to permanent basis working Monday - Friday 08:30 - 17:00, 40 hours/week, on-site. Should you be successful in your probation period of the temporary contract, you will be offered a permanent position.

You will be providing customer support to our client's team to help meet customer requirements and answer queries by being a point of contact. You will be responsible for stock-related responsibilities in the stores area on site, receiving deliveries, stock checking, expediting and processing orders. Stores or warehouse experience are essential for this role, as well as a competent level of IT literacy to be trained to use in-house ordering systems eventually on-site. Good communication skills as well as experience in a stores/warehouse environment are required to succeed in this stores based customer facing role.

ABOUT THE ROLE:

• Being initial and key point of contact for the customer
• Responding to client enquiries and requests - non-stock, across multiple vendors.
• Keep order expediting up to date.
• Receiving deliveries - using computer systems to log deliveries received. Allocate to correct shelf or correct person dependent on order type.
• Stock checking - counting stock as appropriate following a yearly, monthly or weekly plan. Accurately enter data using customer's computer system. Check for accuracy in shelf to sheet correlation. Analyse results and correct any discrepancies.
• Expediting orders - ensuring our suppliers stick to their quoted delivery dates. Communication with suppliers by phone or email to keep our records up to date.
• Consumables ordering - ownership of and ordering of consumable items such as nuts and bolts, grinding discs, thread tape etc
• Hygiene and safety - ownership of Engineering Stores and outside areas from a Hygiene, Safety and organisation perspective. Housekeeping as per daily checklist.

ABOUT YOU -

You're driven by the thought of delivering customer service excellence on site with some of the most recognised names in industry. The idea of autonomy and responsibility to develop business and relationships on site doesn't phase you, in fact, you relish the opportunity to develop with our client.

Prior experience in stores or warehousing roles is essential. An active or recently held Forklift (FLT) Licence would be desirable but not essential. You must be competent with the use of computers and hold an acceptable level of IT literacy.

If you are interested in this position and/or would like to know more, please apply.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Service Care Solutions are currently looking for an administrative assistant on behalf of Derbyshire County Council. This position is based within the children's services and is fully office based as the successful candidate will be required to help with providing a reception service for the team.

In this role the successful candidate will provide general administrative support to the team. Some of the duties that you can expect in this role include, but are not limited to:

- organising and management of files
- updating and maintaining spreadsheets
- monitoring of budgets and payment of invoices
- reception duties as and when required
- answering telephone and email correspondence

This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period. The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social work
* We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

Are you looking for a HGV Class 1 role with No Weekends?!

This role will require you to drive a Class 1 (C+E) HGV to a range of locations to NDCs and RDCs across the country. You would also be required to delivery between 1 to 5 drops per day but, as you have a team unloading there would be no handballing for this position.



To be the successful candidate you will need the following:

- Minimum 6 months HGV driving experience
- A Valid Digi-Tacho card
- A Valid UK CPC Card
- A full UK Driving Licence with C+E entitlement.


This is a Temporary, ongoing role offering full time hours.

This role is Monday to Friday with shifts starting at 06:00 finishing around 18:00.

Drivers can expect a wage of £15.70 per hour PAYE, + 28 days holiday pro rata. Wages can also be up to £19.00 via an umbrella.

Please not that we do not offer visa sponsorship.

Would you like to join a team that is contributing to making Buzz the Nation’s No1 Choice for Bingo?

We have a fantastic opportunity to join the Live Bingo Team and are on the lookout for a Live Bingo Deputy Manager based in our Live Bingo Studio in Derby.

We are looking for an experienced manager either who is ready to step into a Deputy role or who is currently at Deputy level and would like to expand their career.

Working alongside the Live Bingo Customer Operations Manager, you’ll be responsible for a team of Live Bingo Hosts and Chat Stars who are delivering our bingo products across our Omni-Channel business for clubs and our online bingo rooms.

We are looking for the right person who can bring their retail management experience and help develop the team further. You will be someone who thrives and has passion in leading, coaching and guiding a team to be super successful enabling everyone to reach their full potential.

Delivering an exceptional customer experience, service and standards is part of who we are in the Live Bingo Team. We are looking for someone who has enthusiasm, dedication, commitment, and drive. You will play such an important role in the team delivering this to for our customers along with achieving all our KPI targets. You need to have an analytical eye, spot areas of improvement and help build plans within the team that elevates us from our competitors. You will at times work closely with the Bingo Product, Marketing & Social, Retail Commercial and Customer Service teams.

Your knowledge and experience


Previous experience of managing a team in a face-to-face customer service role, ideally within a bingo, leisure, hospitality, or retail environment
Previous experience of working within a gaming environment
Evidence of being able to create, manage and drive new Initiatives through others.
Has presence and impact within groups.
Self-aware and welcomes constructive feedback.
Committed to your own and other's development.
Ability to multi-task and effectively operate in a dynamic, constantly evolving environment.
A track record of delivering high levels of customer service & KPI delivery.
Strong customer focus with service values & team principles.
Brings business awareness to decision making.
Understanding of KPI's that may affect the commerciality of the business.
A relentless focus upon customer service standards with strong attention to detail


Hit the Jackpot with Our Benefits

In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We’ll help you build your skills and career as you work with us in a business that never stands still. That means you’ll have access to:


Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS
My Eva – an online financial expert to help with any money-related matters
Buzz Brights Apprenticeships including – Customer Service Level 3
Buzz Learning, our digital learning platform with access to 100s of online courses
In-house Training – Fire safety, Food safety 1 & 2, COSHH and more
Access to Trained Mental Health Advocates for advice on your mental wellbeing
Staff discount 50% off bingo tickets, food & soft drinks
Refer a Friend Scheme
Pension Scheme


Your skills:


Ability to work in a dynamic and agile way and deliver on deadlines
A keen eye on attention to detail when delivering outputs of work
Strong communication skills, written, spoken and visual for our internal teams and customer user experience
Not afraid to explore out of the box thinking to deliver a better customer user experience
Able to adapt quickly to changing demands.
An enthusiastic self-starter who identifies opportunities


For more onformation please see attached job description and apply today!

#BB1

Your new company
A family-run, luxury retail business based near Derby, offering a bespoke service to their customers.
Your new role
As an online Customer Services/Sales Executive, you will be responsible for ensuring excellent communication with customers to convert enquiries to sales, manage sales via email, live chat and telephone, respond to customer enquiries using your knowledge of the products (training will be provided), process payments, confirm orders, provide after sales care, and coordinate sales in line with other internal departments. It will be crucial to provide excellent customer service throughout all aspects of the role. This is an in-office role.
What you'll need to succeed
The successful candidate will have:

• Previous experience working in sales/customer service with high-end products (essential!)
• Excellent telephone manner and written English
• Strong interpersonal skills which facilitate building rapport
• IT proficiency including MS Office and sales and stock systems
• The ability to use your own initiative and work under pressure.
• Motivation in a sales environment

What you'll get in return

• £25,500 to £28,000 salary per annum depending on experience
• Opportunity to earn team bonuses
• A positive team culture with focus on recognition, and years of experience to learn from

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you an experienced Class 1 Driver looking for simple Trunking work?

Then this could be your next role!

Within this Trunking role you should expect to carry out 3 to 4 drops per day, with the assistance of a forklift meaning no handball required!



To be suitable for this role you must:
- Have a full UK Drivers Licence with a C+E entitlement.
- Have a minimum of 12 months continuous experience driving articulated lorries in the UK
- Have no more than 6 points on your Licence
- Have a strong and coherent understanding of driver’s working hours and working time directive.
- Have a Digital Tacho Card (Digicard)
- Have a valid Driver CPC Card


This is an ongoing role with the opportunity to achieve a permanent contract!

Days/Times In this position you will be working Monday-Friday starting from 06:00 and finishing at around 16:00

You can expect to earn £14 per hour in this role PAYE or £16.94+ Umbrella

As a Class 1 Driver you would earn £15.00 an hour, PAYE with 28 days holiday pro rota.

You could also earn £18.15 an hour with a credited Umbrella scheme.

Healthcare Assistant (HCA) - Derby NHS

Location: Derby NHS
Contract: Agency (Service Care Solutions)
Rate: £14.25/hr Ltd (Days) and £16.00/hr Ltd (Nights), paid weekly through umbrella
Shift Options

• AM Shift: 7:15 am - 2:45 pm
• PM Shift: 2:30 pm - 10:00 pm
• Waking Nights: 9:45 pm - 7:30 am

Role Overview
We are hiring dedicated Healthcare Assistants to join Derby NHS, providing essential support to patients in all aspects of daily living. Key responsibilities include assisting with personal care, mobility, eating and drinking, and toileting.
Requirements

• Previous experience in a healthcare setting preferred.
• Compassionate and patient-centered approach.

Apply Today to join a supportive team dedicated to enhancing patient care in the Derby area
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

We have a flexible role available for an experienced Support Worker working in a supported living unit in Derby

Within this role you will be offering 2-2-1 support to a young adult service user, helping them learn the necessary life skills to be able to live independently.

The service user may have had traumatic experiences previously therefore, this role requires a calm and patient person to help them overcome their past and have a brighter future.

You will be following plans which help the service users with everyday tasks such as cooking, cleaning, personal care and leaving the house to do activities.

If you are an effective team worker with a positive attitude, get in touch today!

To demonstrate your experience and suitability for the role of a Support Worker you will need:
- An Enhanced DBS dated within the last 12 months
- Up to date Infection Control, Safeguarding Vulnerable Adults and Moving and Handling training
- A Referenceable work history
- At least 3 months experience within a similar setting

If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

Bank role covering holidays and sickness

You will be working on an "as required basis" on days from Monday to Sunday with the typical hours being 09:00 to 19:00

The rate of pay for this role is £11.50 per hour

Join Our Team as a Customer Service Advisor in Derby! ??
Location: Derby, DE74 2UD
Salary: £23,000 (approximately £11.79 per hour)

Working Hours: Monday - Friday

• Shift 1: 9 AM - 5:30 PM x 5 position available
• Shift 2: 10:30 AM - 7 PM x 5 position available

Start Date - Next week WC 14th October
Length of contract - 4 weeks to start of with, however there is potential to go permanent for the right candidate.

Free onsite parking

About the Role
Are you passionate about delivering exceptional customer service? Join us as a Customer Service Advisor, where you will provide a telephone-based booking service for clients seeking residential surveys related to mortgage valuations. Your work will support clients ranging from high street banks to individual homeowners.
Main Responsibilities

• Book appointments for Surveyors to conduct property valuations and surveys.
• Deliver a proactive, professional, and productive service to clients.
• Ensure excellence in service delivery at all times.
• Overcome customer objections to maintain high service levels.

What We're Looking For

• Outstanding Customer Care: Proven experience in customer service.
• Resilience & Positivity: A positive, organized individual who can work at pace.
• Communication Skills: Excellent verbal and written communication abilities.
• Team Player: A proactive attitude with the ability to collaborate effectively.
• IT Literate: Proficiency in MS Office, internet, and email systems.

Why Join Us?

• Be part of a dynamic team dedicated to service excellence.
• Enjoy a supportive work environment with opportunities for growth.
• Competitive salary with consistent working hours.

Ready to Take the Next Step?
If you're enthusiastic about providing outstanding customer service and want to contribute to our success, we want to hear from you!

How to Apply:
Send your CV or call Manpower Leeds office on 01132438871
Join us in making a difference-apply today!

Have the freedom to choose when you would like to work!

Here at QS Care, we are now recruiting experienced Support Workers to work within a lovely care setting based in the Shirebrook area.

You will work as part of a team, supporting service users with their everyday needs, whether it be helping them get dressed or washed, taking them out for the day doing activities, or just sitting with them and providing emotional support.
If you want to make a change to people’s lives on a daily basis and love the rewarding feeling that comes with this, then this is definitely the role for you.
As we are an agency, you have the flexibility of picking the shifts you want on a weekly basis. However don’t worry, we have regular, consistent work for you!


A minimum of 6 months experience in a Care environment
- A DBS dated within the last 12 months or the facility to pay for one
- All relevant mandatory training up-to-date and ideally certificates to show for this


This is an ongoing position.

We can offer either mornings or afternoons, to suit you:

Morning shift times - 0700 to 1430



Rate of pay is £11.44 until 7pm, after 7pm rate of pay changes to £15.22 per hour

Alfreton HGV Class 1 Driver role with minimal handballing.

In this position you should expect carry out around three drops per day, to various RDCs and NDCs in a curtain sided HGV vehicle.

Experience in a curtain sided HGV is not a necessity but is preferred.

Your new company
A family-run, luxury retail business based near Derby, offering a bespoke service to their customers.
Your new role
As an online Customer Services/Sales Executive, you will be responsible for ensuring excellent communication with customers to convert enquiries to sales, manage sales via email, live chat and telephone, respond to customer enquiries using your knowledge of the products (training will be provided), process payments, confirm orders, provide after sales care, and coordinate sales in line with other internal departments. It will be crucial to provide excellent customer service throughout all aspects of the role.
What you'll need to succeed
The successful candidate will have:

• Previous experience working in sales/customer service with high-end products (essential!)
• Excellent telephone manner and written English
• Strong interpersonal skills which facilitate building rapport
• IT proficiency including MS Office and sales and stock systems
• The ability to use your own initiative and work under pressure.
• Motivation in a sales environment

What you'll get in return

• £25,500 to £28,000 salary per annum depending on experience
• Opportunity to earn team bonuses
• A positive team culture with focus on recognition, and years of experience to learn from

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Care Solutions are supporting a reputable non-profit provider in and they are currently recruiting for a Digital Recovery Worker. As a Digital Recovery Worker you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positively within a service user and have the ability to develop potential within.

This role is Not remote. The role is based in the office in Derbyshire.

Key role and responsibilities for a Digital Recovery Worker;

• Complete assessments via teams for Service users who can not attend on site.
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Digital Recovery Worker;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Digital Recovery Worker;

• £250 Training Allowance
• Excellent Pay Rates
• Specialist Substance Misuse consultants offering single point of contact

If you are interested in this role then please applying via the link or send your CV to me at Paul.Rimmer@servicecare.org.uk

£250 Referral Bonus also on offer for candidates who are successfully placed following referral and who meet the appropriate criteria.

Band 6 CPN Nurse - Ilkeston NHS.

Service Care Solutions are recruiting for a Band 6 CPN Nurse to join the team at Ilkeston NHS. This is a temporary agency role, working Monday to Friday, 9:00 am - 5:00 pm, with a pay rate of £26.50 Ltd per hour (paid via umbrella).

Key Responsibilities:

• Conduct holistic mental health assessments and initial consultations (Living Well).
• Participate in weekly MDT, complex case reviews, and team meetings.
• Manage a caseload of 30-35 clients and maintain accurate records on System 1.
• Administer injections and manage depot clinics.
• Deliver psycho-social interventions, including family support, CBTp, trauma-based interventions, DBT skills, motivational interviewing, and group work.
• Develop comprehensive care plans and manage risk effectively.
• Serve as duty worker, ensuring patient safety and care needs are met.
• Mentor students and provide peer supervision to team members.

Position Details:

• Location: Ilkeston NHS
• Role: Band 6 CPN Nurse
• Contract Type: Temporary (Agency)
• Working Hours: Monday to Friday, 9:00 am - 5:00 pm
• Pay Rate: £26.50 Ltd per hour (via umbrella)

If you're a motivated and experienced CPN Nurse looking for a dynamic role, we encourage you to apply!

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.