Total 587 job vacancies by H&M Group

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display, and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack, and label merchandise with security tags.

•Support customer purchases and returns in the register.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.

Key Responsibilities

• Offer high level of customer service
• Works with the store management team in analyzing store selling information
• Leads a team of sales advisors to achieve excellent standards of service
• Supports recruitment and ensures growth of team
• Oversee the store operations in absence of store manager

As People Relations Manager, you have complete responsibility and accountability for the People Relations areas for the countries in scope. E.g. implementation of global deliveries and processes, policies, and guidelines, securing that local laws, practices, and needs are captured and catered for. Facilitating alignment between global and local needs to achieve common approach and delivery where needed.

To be successful in your role you ensure that your part of the People Relations network has the right competence, work multi, and contribute to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks, and solve problems to support the business needs.

Key responsibilities

• Ensure the impact of the People Relations strategy and priorities by setting, implementing, and governing the Market People Relations strategy; evaluating and analyzing data and metrics.
• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Support with training, processes, legal complaints, communications, and to managers, HR, and other functions in the local region/market. 
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally.

As the Paid Media Planner, you contribute to added customer value, a strong brand and increased fashion perception by setting customer-centric communication plans across specified paid media channels. You work towards aligned and cross-functional goals, driving customer development & profitable sales and brand growth in your sales market through locally relevant paid media channels; in strong alignemtnw ith the regional stakeholders and global paid media team.

Your strategic thinking involves goal-setting, audience definition, and selecting suitable channels and ad formats, aligning with marketing objectives and budget constraints. You leverage strong analytical skills to optimize advertising campaigns, interpreting metrics such as click-through rates, conversion rates, ROI, and CPA, as well as Recognition, Consideration and Purchase Intent. As a Paid Media Planner, you have a keen eye to detail and the ability to manage multiple campaign elements.

Key responsibilities

• You plan, create, and execute paid media plans and advertising campaigns connected to the strategy, budget and goals in your market that align with the overall marketing objectives and budget direction.
• Secure media investments that are optimized towards performance and brand goals, ensuring channel performance from a sales and consumer/customer perspective.
• Responsible for driving customer growth, retention and as well as attract new customers via local paid channels.
• You use your strong analytical skills to interpret campaign performance metrics, such as Recognition, Consideration, Purchase Intent as well as short- and long-term ROI.
• Strong communication and leadership skills for coordinating cross-functional teams and stakeholders in a retail-focused Customer Activation & Marketing department.

In collaboration with the Construction & Facility Team in the Sales Market Australia & New Zealand, you ensure the implementation of a comprehensive maintenance strategy that focuses on the complete store lifecycle, including investments, long-term costs, quality, sustainability, and compliance. You are responsible for managing and developing facility management suppliers and their contracts centrally for the market. This involves monitoring costs and quality to optimize processes, tools, and contracts in order to meet the required standards. 

Key responsibilities: 

• You are responsible for enabling and securing the operations of the multi-brand store portfolio by providing qualitative facility management services in a specific geographic region/area and for specific service provider. 
• You manage and coordinate all facility management suppliers for your store portfolio. 
• You collaborate with internal and external stakeholders to manage and run various projects for your store portfolio. 
• You provide customer service by acting as an internal service provider to all brands, securing a high-quality service in line with expectations on urgency. 
• Work closely with Sales Market C&F Manager to implement and execute the market facility strategy and translate into operational activities and actions in the stores. 
• Drive collaboration with other Real Estate departments as well as Brand Sales and Operations to understand business needs and plan and execute accordingly. 
• Monitor and follow up cost performance based on actual versus budget, including forecasts. 
• Create and maintain facility plans containing activities to meet requirements for stores and other properties, balancing scheduled and reactive work.

As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the Sales Advisor as direct reports.

Key Responsibilities

• You lead with a vision to secure the best experience for all our colleagues and customers
• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPI's for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
• Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape

Working at the heart of a fast-paced fashion business, a Visual Merchandiser Managers does more than just style our fashion according to H&M guidelines. They also work with the Store Management team to maximise sales alongside coaching and identifying new talent through their leadership. The VM’s make our stores inspirational as well as create the best shopping experience, for both our customers and colleagues. 

This position reports to the Store Manager.

Key Responsibilities

• Ensure your visual team follows up the visual identity through the implementation according to H&M guidelines, business needs, and budget.
• Lead the store team to ensure high-quality, commercial garment presentation.
• Quality assures that the launch and maintenance of all sales campaigns and activities are on time, in line with H&M standards, and optimise for the store.
• Follow up, evaluate, and give feedback on sales KPIs to the management team. Initiate changes to improve the business together with the Store Manager.
• Execute and ensure store visual recruitment with the Store Manager and ensure succession within the store team 

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

Job Description

As a Business Controller at H&M Production, you will partner with Managers of your respective business scope and use data driven insights to co-create goals and activities that give directions to business teams. You drive business results by securing seasonal methods & routines and respond in an agile way to any changes in the business landscape. You build analytical tools, set and define KPIs to support and closely monitor related activities and goals with important stakeholders across the globe.  

Key Responsibilities: 

• Drive seasonal strategy and methods for your responsible team. 

• Develop analytical tools and KPIs to support decision making.  

• Collaborate with various functions to drive optimization.  

• Participate in defining vision, strategy, goals and timeline together with the team leaders

• Take responsibility for the controlling and secure the balance between top-down vs. bottom-up perspective 

As a Sales Advisor at Monki you ensure a great shopping experience for our customers. You work together with your colleagues to optimize the selling, implement selling activities, secure product flow and our Monki Way of Selling. You take ownership and responsibility in your daily work. You are a role model for our brand by living our values.

Key responsibilities:

• Provide excellent customer service
• Secure Weekday´s/Monki´s store operation best practice and making sure that the store always is replenished and clean
• Keep yourself up to date with weekly info and sales activities and take responsibility in planning your workday
• Work efficient and set the right priorities
• Be a great team player and take ownership in creating a good work environment

The Talent Acquisition Partner is a TA professional who owns the delivery of end-to-end recruitment processes for their assigned open roles. Using their specialized understanding of the competence area(s) they specialize on, the TAP works closely with hiring managers as an advisor, providing market insight, building job ads, executing talent sourcing and engagement to build pipelines, owning the candidate experience across the full process, setting up assessment frameworks, and preparing and negotiating job offers.​

​You are an experienced, highly energetic HR professional with a strong background in recruitment who likes to proactively engage, guide, and negotiate with stakeholders (candidates, hiring managers, leaders, interviewers, etc.) in your day-to-day. You have strong Talent Sourcing and Copywriting & Branding skills that help you find and engage the right talent; top class Talent Assessment skills that ensure we hire the right colleagues with the needed profiles, stellar Communication, Stakeholder Management and Negotiation skills to be able to get everyone on board towards a common direction, and a good base in Data Analytics to set KPIs and assess the performance of your recruitment funnel and continuously improve.

Key Responsibilities :

• Own full life cycle of all assigned open roles including ensuring accurate systems (SN and ATS) administration, job ad writing, talent sourcing, pipeline building, candidates’ applications planning and execution .​

• Enable the best possible hiring decisions by designing the competence assessment process, equipping hiring managers with Team-fit interviews, aligning expectations, and advising hiring managers in hiring decision-making.​

• Deliver stellar candidate experience by giving concrete feedback, ensuring appropriate handover of hired candidates to the pre-boarding process.​

• Participate in the team's Roadmap creation and management during yearly planning, and quarterly & monthly reviews. ​

• Proactively communicate, collaborate, and serve as a business partner by adding value to the business through insights, expertise, and professionalism.

Please click here for complete role description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.