Total 72 job vacancies by Shopee Singapore Private Limited

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

Job Description:

• Understand business direction and goals, align priorities and requirements with business teams and local markets
• Identify user pain points, conduct competitor analysis and identify current gaps in the overall Return Refund experiences provided by the platform
• Drive product solutions and strategies to align with business direction, resolve user pain points and provide a more comprehensive and user-friendly Return & Refund experience to both buyers and sellers
• Continuously seek ways to broaden the coverage of Return & Refund services, increase platform auto-judging capabilities and accuracy, reduce end-to-end resolution time of Return Refund request, control cost incurred by seller dispute and compensation, and improve overall buyer and seller sentiments
• Focus on exploring new AI strategies and building a stable AI platform to facilitate AI model integration, testing and iterations for the different return refund auto judging use cases and return refund buyer credibility evaluation
• Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools or platforms to support local operations especially on Return & Refund judging and policy setups
• Take the ownership of the entire product development lifecycle, work closely with designers, analysts, engineers and data scientists to deliver product solutions with high business impact

Requirements:

• Bachelor's degree in Computer Science, Information Systems or Artificial Intelligence will be advantageous
• Minimally 3 years of technical product management experiences, such as defining and prioritizing product features to build
• Experienced in incorporating AI models/ recommendation strategies to drive e-Commerce business goals i.e. buyer conversion and to increase in GMV
• Excellent problem-solving skills, critical thinking abilities and data-driven decision making mindsets
• Good interpersonal skills and comfortable to engage stakeholders from both regional teams and local markets
• Strong verbal and written communication skills, with the ability to communicate effectively with technical and non-technical team members
• Adaptable, open-minded, and thrives in a dynamic environment

Team Description:

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Define clear project objectives, monitor project progress, and inspire the adoption of planning and execution best practices.
• Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations.
• Design and implement reporting processes based on identified business requirements and collected data.
• Manage and track cost drivers across markets, and propose resource allocation initiatives to support the platform's growth strategy.
• Utilise strong analytical skills and a hands-on, pragmatic approach to deliver measurable results.

Requirements:

• Bachelor’s degree or above
• Minimum 2 years of working experience
• At least 1 year of working experience in a top-tier strategy consulting firm

• Ability to apply analytical thinking towards business problems
• Experience in working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
• Excellent stakeholder management skills to manage senior and cross-functional stakeholders
• Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders
• Ability to coordinate tasks across various stakeholders, manage project progress, and achieve goals in a timely manner
• Ability to thrive in a dynamic and collaborative environment
• Strong work ethic and excellent ownership skills

Responsibilities:

• Collaborate with cross-functional teams to gather requirements and translate them into Android application designs.
• Develop high-quality, reusable, and scalable code using Kotlin and Java.
• Implement best practices for Android application development, including architectural patterns, code quality, and performance optimization.
• Optimize application performance by identifying and addressing bottlenecks, improving app size, and reducing page load times.
• Conduct code reviews, provide constructive feedback, and mentor junior team members.
• Stay up-to-date with the latest Android development trends, techniques, and technologies, and share knowledge with the team.
• Participate in the full software development lifecycle, including planning, design, development, testing, and deployment.

Requirements:

• Bachelor's degree in Software Engineering, Computer Science, or a related field.
• Min 3 years of experience in Android development.
• Experience with Kotlin or Java.
• Proficiency in building responsive and user-friendly interfaces using Android UI frameworks.
• Strong understanding of Android application architecture and design patterns.
• Familiarity with CI/CD tools like Jenkins for automating build and deployment processes.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• Ability to work independently and take ownership of projects.
• Experience in optimizing app size and improving performance metrics.
• Familiarity with performance monitoring and tracing tools for Android applications.
• Knowledge of server-side rendering and its implementation in Android applications.
• Previous experience in e-commerce or related domains.

Responsibilities:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Collaborate with the team to create technical designs for frontend architectures using React and React Native.
• Develop and maintain frontend components and features for our main products.
• Participate in the development of management platforms related to marketing activities.
• Optimize frontend performance and implement server-side rendering techniques.
• Contribute to the improvement of development processes and coding standards.
• Stay up to date with the latest frontend technologies and best practices.

Requirements:

• Bachelor's in Computer Science, Engineering or a related field
• Minimum 5 years of experience in Frontend Engineering.
• Experience in React or React Native.
• Experience with frontend performance optimization and server-side rendering.
• Familiarity with build tools like Webpack and Vite.
• Knowledge of Node.js and CSS.
• Excellent problem-solving and debugging skills.
• Strong attention to detail and ability to deliver high-quality code.
• Good communication and collaboration skills.
• Passion for staying up to date with the latest frontend technologies and trends.

Responsibilities:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Collaborate with the team to create technical designs for frontend architectures using React and React Native.
• Develop and maintain frontend components and features for our main products.
• Participate in the development of management platforms related to marketing activities.
• Optimize frontend performance and implement server-side rendering techniques.
• Contribute to the improvement of development processes and coding standards.
• Stay up to date with the latest frontend technologies and best practices.

Requirements:

• Bachelor's in Computer Science, Software Engineering or a related field.
• Minimum 5 years of experience in Frontend Engineering.
• Experience in React or React Native.
• Experience with frontend performance optimization and server-side rendering.
• Familiarity with build tools like Webpack and Vite.
• Knowledge of Node.js and CSS.
• Excellent problem-solving and debugging skills.
• Strong attention to detail and ability to deliver high-quality code.
• Good communication and collaboration skills.
• Passion for staying up to date with the latest frontend technologies and trends.

As a Commercial Strategy Consultant, you will be at the forefront of driving growth and elevating our commercial impact. Your primary responsibilities will include identifying growth opportunities and executing initiatives to enhance performance. You will collaborate closely with local market commercial teams and regional stakeholders, employing both quantitative and qualitative analysis to tackle critical issues and develop actionable solutions. Additionally, you will have a deep understanding of marketing, business development, and other commercial objectives, enabling continuous optimization of strategies, designs, reporting, and planning processes.

Job Description:

• Identify growth opportunities and execute initiatives to enhance commercial performance
• Forge strong connections with local market commercial teams and regional stakeholders, using robust quantitative and qualitative analysis
• Gain a profound understanding of marketing, business development, and key commercial objectives
• Continuously optimise strategies, designs, reporting, and planning processes
• Foster the rapid adoption of planning and execution best practices through effective leadership
• Achieve concrete outcomes through your exceptional analytical skills and a hands-on, pragmatic approach
• Seize the opportunity to assume leadership roles and lead a high-performing team to achieve outstanding results

Requirements:

• Bachelor degree or above
• Minimum 1 year full-time experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy
• Minimum 3 years of working experience
• Experience in these domain areas is preferred: eCommerce, Campaigns and Programs, Costs Optimisation, User Acquisition & Retention, Product Marketing, Promotions, Seller Marketing, Brands, or Seller Management
• Exceptional analytical and quantitative problem-solving skills to achieve tangible outcomes in a dynamic business environment
• Excellent stakeholder management skills, demonstrating the ability to collaborate effectively across diverse markets and backgrounds
• Outstanding project management skills

Sub-team Description

Our SRE (Site Reliability Engineer) team is driven by a clear mission: to enhance system availability and scalability. By blending the expertise of software development and system operations, we are uniquely positioned to tackle the challenges of maintaining large-scale distributed systems. We aim to construct a robust e-commerce infrastructure that can seamlessly handle the demands of a rapidly evolving marketplace. Furthermore, we are dedicated to creating an efficient SRE ecosystem that optimizes every aspect of our operations, ensuring a smooth and reliable experience for our users.

Job Description

• Responsible for researching, designing, and developing cutting-edge computer and network software, as well as specialized utility programs. This role involves ensuring efficient, effective, and innovative software solutions to meet organizational and user needs.
• Tasked with understanding and analyzing system requirements, this role leverages principles and techniques from computer science, engineering, and mathematical analysis to develop tailored software solutions. The position ensures that software functionalities align with system requirements while maintaining technical excellence.
• Responsible for updating and enhancing current software functionalities, this role focuses on continuous improvement of software performance and continuous delivery efficiency.
• Collaborating closely with computer hardware engineers, this role focuses on the seamless integration of hardware and software systems. The position is also responsible for developing clear specifications and performance requirements to ensure efficient and optimized system performance.

Requirements

• Bachelor’s degree or higher in Computer Science, Information Technology, Programming & Systems Analysis, or a related field.
• Minimum of 3 years working experience in Kubernetes development.
• Proven knowledge of computer networks (TCP/IP, DNS), with a minimum of 3 years relevant experience.
• Extensive and hands-on knowledge of Linux operating systems (Ubuntu, CentOS, etc.)
• Hands-on experience with at least one of the scripting/programming languages: Python, Go
• Demonstrates a strong sense of ownership and dedication to delivering high-quality work.
• Quick to adapt and collaborate effectively within a team environment.
• Exhibits meticulous attention to detail and a careful, thoughtful approach to tasks.

Preferred Experience:

• Experience in Service Mesh solutions
• Experience in traffic scheduling solutions, e.g. Nginx, APISix, OpenResty
• Experience in eBPF
• Experience in large-scale project management, demonstrating expertise in overseeing multifaceted tasks, coordinating cross-functional teams, and ensuring timely and successful project delivery

Responsibilities:

• Collaborate with cross-functional teams to gather requirements and translate them into Android application designs.
• Develop high-quality, reusable, and scalable code using Kotlin and Java.
• Implement best practices for Android application development, including architectural patterns, code quality, and performance optimization.
• Optimize application performance by identifying and addressing bottlenecks, improving app size, and reducing page load times.
• Conduct code reviews, provide constructive feedback, and mentor junior team members.
• Stay up-to-date with the latest Android development trends, techniques, and technologies, and share knowledge with the team.
• Participate in the full software development lifecycle, including planning, design, development, testing, and deployment.

Requirements:

• Bachelor's degree in Software Engineering, Computer Science, or a related field.
• Min 3 years of experience in Android development.
• Experience with Kotlin or Java.
• Proficiency in building responsive and user-friendly interfaces using Android UI frameworks.
• Strong understanding of Android application architecture and design patterns.
• Familiarity with CI/CD tools like Jenkins for automating build and deployment processes.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• Ability to work independently and take ownership of projects.
• Experience in optimizing app size and improving performance metrics.
• Familiarity with performance monitoring and tracing tools for Android applications.
• Knowledge of server-side rendering and its implementation in Android applications.
• Previous experience in e-commerce or related domains.

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Support preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Support strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Support insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor degree or above
• Minimum 1 year of working experience in a top-tier strategy consulting firm, specifically McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy, is a must
• Passion for complex problem solving using quantitative and qualitative techniques
• Proficiency in PowerPoint, Excel, Word, SQL, etc. with outstanding written and verbal communication skills to deliver exemplary client-ready output
• Strong process and stakeholder management skills – or willingness to improve them in a dynamic environment
• Self-starter who can work independently while being a team player that thrives in group settings
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

Team Description:

Strategic Planning and Analytics team supports Group President and the rest of the Top Leadership’s initiatives across e-Commerce, and financial services businesses by closely collaborating with Regional and Local teams on a variety of topics.

Job Description:

We are looking to hire a leading member for our e-Commerce and financial service team to contribute to the following work:

• Lead preparation of executive-level meeting materials and agenda items for the Group President and Leadership team as part of regular analytical support/ updates on the Shopee/SeaMoney business
• Lead strategic projects/ deep-dives into key aspects Payments, Consumer Lending, and Digital Banking covering topics like new opportunity identification, market entry & strategy, profitability and risk of new and existing financial products, competitor benchmarking or Shopee businesses in Marketplace, Logistics, Retail, Advertising, covering topics like monetisation and spend efficiency improvements, focusing on financial and data analytics
• Coordinate insights / run joint projects with relevant Business teams to identify new opportunities / drive measurable improvements in Shopee/Seamoney performance

Requirements:

• Bachelor’s degree or above
• Minimum 3 years of working experience
• At least 1 year of working experience in a top-tier strategy consulting firm such as McKinsey, Boston Consulting Group (BCG), Bain, Roland Berger, Kearney, Monitor Deloitte, Strategy&, EY-Parthenon, or Accenture Strategy
• Proven experience of leading strategy projects or managing workstreams in a top-tier consulting firm for at least 1 year.
• Strong complex problem solving skills and has the passion for it
• Strong process and stakeholder management skills
• Knowledge of financial services (Payments, Consumer Lending, Digital Banking) and/or e-Commerce is desirable

Responsibilities:

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
• Design and develop high-traffic systems, handling millions of queries per second, ensuring high availability and performance under intense loads.
• Maintain and enhance complex systems to meet the growing demands of our dynamic business while ensuring stability and reliability.
• Manage and deliver cross-team projects, coordinating with multiple teams to ensure timely delivery even under tight deadlines.
• Play a critical role in systems that act as key dependencies for other core business operations, providing reliable infrastructure for essential services.
• Mentor junior engineers, enhancing their skills and improving team productivity through effective leadership.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• Minimum 3 years of experience in backend engineering.
• Experience working with Go or Java
• Strong understanding of system architecture and design principles.
• Experience with various database technologies, such as SQL and NoSQL.
• Excellent problem-solving and troubleshooting skills.
• Ability to manage and prioritize multiple projects effectively.
• Strong communication and collaboration skills.
• Experience mentoring and guiding junior engineers is a plus.

Responsibilities:

• Lead the enhancement, iteration and implementation of credit risk management framework including underwriting, credit limit management and risk based pricing
• Monitor credit portfolios, identify risk patterns and insights, highlighting potential risks, threats as well as growth opportunities to senior management.
• Responsible for risk model evaluation and continuously seek ways to improve model and policy performance and ensure its stability and accuracy.
• Work closely with cross-functional teams such as anti-fraud, collection and modeling team to optimize end to end risk processes to ensure the success of the risk management of the portfolio
• Collaborate with Business, Product and Ops team to enhance user experience and drive revenue on new product lines. Proficiency in SQL, Python or Pyspark.

Requirements:

• Bachelor Degree and above in Finance, Computer Science, Statistics, Economics, or other relevant fields
• Minimum 8 years of working experience in risk management specializing in credit and fraud risk management in a sound financial institution.
• Comprehensive understanding of credit products and the regulatory landscape.
• Experience in underwriting policy, credit limit and portfolio management and good awareness of anti-fraud and modeling is preferred.
• Strong analytical thinking and problem solving skills.
• Excellent communication and stakeholder management skills, self driving personality
• Proficiency in SQL or Python or Pyspark

About the Team:

The Shopee Regional Logistics team is committed to providing Shopee's users with the best e-Commerce logistics experience in the most cost-effective way. Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations. Using the latest technology and data-driven strategies, the team optimises the entire logistics value chain, from seller to the last-mile delivery, and pre-purchase to order completion. With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis.

Job Description:

We are seeking for an experienced manager to join our team as a Product Leader. As part of our global business, the candidate will need to work closely with our colleagues based in Singapore and overseas offices (Asia and Latin America).

This role requires a go-getter with all-rounded skills in business acumen, analytical thinking, user research, problem solving, systems thinking, technical understanding, project management and stakeholder management. We offer a collaborative and stimulating working environment with opportunities to take ownership and have autonomy in making tangible change. Come join us as we break new boundaries in logistics service for the e-Commerce industry!

The candidate will be responsible for:

• Defining and executing the product vision and strategy to meet business objectives
• Identifying business problems with qualitative and quantitative analysis, translating this into product opportunities to improve key business metrics, specifically in the logistics domain
• Keeping abreast of latest technological applications in the industry, and evaluating the suitability of application in Shopee Logistics context
• Lead cross-functional teams to develop various products from end-to-end, including solution design, driving implementation, monitoring product performance, evaluating business impact and making iterations
• Leading a team of product managers
• Communicating and presenting insights to stakeholders

Requirements:

• Bachelor’s degree or above in Business Analytics, Statistics, Information Systems, Computer Science or a related science/tech field preferred
• Min 6 years of professional experience, with at least 4 years in product management field
• Experience in supply chain industry (Logistics, Warehousing) is a significant plus
• Excellent communication skills (able to communicate complex ideas effectively in written and verbal form), with experience presenting directly to senior management
• Able to collaborate effectively with cross-functional teams
• Experience working with international stakeholders in a multinational corporation is a significant plus
• Strong analytical and problem-solving skills
• Proactive and can learn quickly
• Able to work in a dynamic environment, effectively managing multiple and competing priorities simultaneously

About the team:

The mission of Shopee Marketplace Intelligence and Data Department is to establish advanced large-scale data and intelligent products to promote the development of Shopee's e-commerce business. Our department is responsible for Shopee e-commerce data warehouse construction, merchant and operation data product development, user full-path traffic data analysis, and applying advanced algorithms to improve product management efficiency, including listing upload system, listing management and control, product information standardization, and optimization. Building Standard Product Units and similar item ability for product comparison and enabling price comparison accordingly. Support involving new sellers, product selection, and product recommendation. Display optimized product reviews or high-quality reviews, and provide a review summary function for customers. To support the service ability above, all related researchers are welcomed, such as Natural Language Processing, Knowledge Graph, Computer Vision, Machine Translation, Speech Recognition, Identity Verification, etc.

The Listing Intelligence Team is dedicated to applying cutting-edge AI algorithms to understand large-scale product data and overcome multi-language challenges. Through massive product category prediction, large-scale product attribute mining, Standard Product Unit building, similar item matching, price comparison, and adversarial detection of prohibited products. The aim is to optimize merchants' and operators' working efficiency while improving consumers’ shopping experience.

Job Responsibilities:

• For e-commerce businesses and products, apply natural language processing-related algorithms in multi-language situations, such as but not limited to: generative models, multi-modal models, information extraction, text classification, etc.
• Through the natural language processing algorithm model, it supports product release, product optimization and management, standard product unit (SPU) library construction, identical product recognition, price comparison, and other business applications, thereby improving product conversion efficiency and platform operation efficiency.
• Explore cutting-edge technologies related to natural language processing algorithms and introduce them into existing systems to improve technical indicators.
• Lead the design of solutions and manage projects collaboratively with a team.

Job Requirements:

• Bachelor's degree or above in computer science, artificial intelligence, or related disciplines.
• More than 3 years of experience in NLP or knowledge graph-related projects.
• Excellent programming skills.

Job Description:

• Report to Hub Ops Lead
• Receiving of parcels in gunny bags or pallets and ensure that quantities received tally with delivery orders
• Operate and monitor the sorting machine to ensure accurate induction of parcels. Sort packages based on predefined criteria such as size, destination, and priority.
• Perform scanning tasks as assigned
• Any other duties as assigned

Requirements:

• Experienced in warehouse or logistics environment
• Physical work is required due to the high volume of parcels in the sorting centre
• Strong attention to detail and accuracy.
• Able to work for night shift according to campaign and business needs when necessary
• Keen learner who can thrive in a dynamic and collaborative environment
• Able to work day or night shift.
• Able to work on shift hours inclusive of weekends.