Total 173 customer service job vacancies in Berkshire , Berkshire, RG1 2LU

Housing Project Officer

Location: Slough, Berkshire
Contract: Temporary, 3 months (potential for extension, possible temp to perm)
Hours: Full Time, 37 hours per week
Work Arrangement: Hybrid/Flexible (3-4 days on site)
Start Date: Immediate
Requirements: Basic DBS, Driving license, and own vehicle essential

We are seeking a dynamic Housing Project Officer to start immediately. You will support the Senior Housing Project Officer in managing tenancy and housing services for a Council-owned company with 200 properties.

Key Responsibilities:

• Estate management
• New tenant visits and sign-ups
• Tenancy verification and fraud prevention
• Service charge management
• Liaising with freeholders and managing agents
• Coordinating maintenance requests
• Supporting asset compliance
• Addressing anti-social behaviour

Main Accountabilities:

• Deliver housing and leasehold management services
• Provide exceptional customer service
• Collaborate with colleagues and external partners
• Ensure compliance with statutory and best practice standards
• Support vulnerable customers
• Resolve service requests and complaints promptly
• Implement service improvements
• Manage void properties and tenant transitions
• Promote health and safety compliance
• Maintain high professional standards

Experience and Skills:

• Significant experience in housing-related roles
• Project management experience
• Strong workload management and teamwork skills
• Collaboration with partners, agencies, and community groups
• Client monitoring and management
• Knowledge of housing legislation, rent arrears, and anti-social behaviour policies
• Legal enforcement knowledge
• Understanding of Health and Safety, Equal Opportunity Policies, and building maintenance
• Strong communication skills
• Customer-focused problem-solving approach
• Proficiency in IT and Microsoft Office
• Commitment to professional development

Qualifications:

• Project Management qualification (or working towards)
• Certificate in Housing (Level 3) or equivalent
• Valid driver's license and own transport
  
  

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Reading and Havant

Salary: £44,195 to £50,611 + a range of other benefits to support your family, finances, and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available.

What is the Role?

Enterprise IT supports a dynamic and varied business, which is comprised of complimentary verticals which underpin its Whole Systems Thinking (WST) approach. You will work as part of the team to support delivery of high-performance end-to-end IT services, supporting SSE Enterprise business services to established SLAs.

- Support to the Service Delivery Manager in implementation of innovation and continuous improvement which will help drive value for the business.

- Contribute to the overall success of the department, working holistically.

- Support major Incident resolution via incident management process and interaction with business and IT stakeholders.

- Contribute to service review meetings for the business and with vendors.

- Working alongside project/product teams ensuring services dovetail into existing support patterns.  

What do I need? 

We are looking for positive and enthusiastic people to join a growing team.  To be successful in this role, you will need: 

- Knowledge of IT Service Management and ITIL standards. 

- Experience with the ServiceNow toolset advantageous

- Power BI experience advantageous

- Customer value focussed, reactive, and able to drive positive outcomes.

- Will to maintain perspective and value focus in sometimes busy circumstances.

About our Business

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.

What is in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact David on 01738 275846.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Band 6 Health Visitor
Berkshire Healthcare NHS Trust
Whitley Health and Social Services Centre, 268 Northumberland Avenue, RG2 7PJ
Monday to Friday. 37.5 Hours per week (09:00-17:00)
£30ph Weekdays

We are looking for strong team players who have a real passion for working with children and families. You will need to have excellent communication and interpersonal skills with the ability to work with other teams and agencies.

The role is 9 - 5 Monday to Friday in which we can offer some flexibility. This is a client facing role but with some room for home working based on service need.

Main duties of the job

Working collaboratively with other health care professionals and agencies ensuring a seamless delivery of service for children and families within the community.
Assessing child and family needs, using the appropriate assessment and risk tools. Ensuring that at each contact with a child an assessment of their health and development need is conducted
To support breastfeeding and parent infant relationships applying the Unicef UK Baby Friendly Initiative standards
Ensure that the advice, support and services provided take account of client or family's race, culture, religion and language
Full knowledge and understanding of the Local Safeguarding Board Procedures together with Trust guidelines. Exercises vigilance regarding vulnerable families and to respond as necessary
Working closely with local authority colleagues

Requirements

Be a registered Specialist Community Public Health Nurse (Health Visiting) active on the NMC register
Previous experience managing cases where a child has a protection plan
Have a high standard of clinical work
Have a valid UK driving license with access to vehicle

We also offer a £250 bonus for starting this contract this will be paid out to you after 150 hours completed (4 Weeks)

If you know anyone who may be interested in the position we can also offer a £250 referral fee

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208963.

Business Support Officer

Wokingham Borough Council are currently seeking a highly motivated and experienced Business Support Officer to join their team. The successful candidate will play a key role in supporting the company's operations by ensuring that costings for EHCP students are inputted correctly into their new finance module on Capita.

Start Date: ASAP

Contract length: Initially 4-6 weeks

Hours per week: 37 hours per week

Rate of pay: £15.13 per hour

Responsibilities:

• Inputting costings for EHCP students into the finance module on Capita
• Accessing student records to find necessary information
• Speaking to case officers who work with the children to confirm costs
• Working with the finance team to ensure costings are being put on correctly
• Using data management systems

Requirements:

• Essential - Knowledge of SEND
• Desirable - Experience using Capita one
• Ability to work from home
• Excellent communication skills
• Experience using child/client data management systems

If you have the required skills and experience for this Business Support Officer, please apply now.

Rough Sleeper Worker
Slough
37.5 Hours (Shifts)
£19 p/h

A local authority in Slough are recruiting for a Rough Sleeper Worker to work as part of an outreach service to provide support to rough sleepers in the community.

The Role
The primary focus of the Rough Sleeper Worker role is to reduce and maintain low levels of rough sleeping within Slough. This includes working directly with individuals who are rough sleeping or at risk of homelessness to address their immediate needs, connect them with relevant services, and support them in finding long-term housing solutions.

• Deliver Outreach Services: Provide high-quality daytime and evening assertive outreach services to rough sleepers and those at risk of homelessness.
• Needs and Risk Assessment: Conduct assessments to identify and meet the individual needs of clients, including health and support services engagement.
• Client Relocation and Support: Assist clients in relocating or returning to their home areas by involving specialist agencies and promoting their rights, choice, dignity, and independence.
• Record Keeping and Reporting: Maintain accurate records of all client interactions and casework, and submit regular reports to the Rough Sleeper Manager or Outreach Coordinator.
• Multi-Agency Collaboration: Develop and maintain partnerships with internal and external agencies, such as health services, substance misuse services, police, and probation, to maximize support opportunities for clients.

The Candidate
To be considered for this Rough Sleeper Worker role, you will require the following skills and experience:

• Experience in Outreach or Homelessness Services: Proven experience working in outreach services or with homeless populations, including conducting street outreach.
• Needs and Risk Assessment Skills: Ability to perform thorough needs and risk assessments to tailor support plans for individuals.
• Strong Interpersonal Skills: Ability to build positive relationships with clients, fostering trust and cooperation to achieve the best outcomes.
• Multi-Agency Working Experience: Experience in working collaboratively with multiple agencies, understanding how to coordinate efforts and services for complex cases.
• Record-Keeping and Administrative Skills: Competency in maintaining clear and accurate records, and managing administrative tasks related to casework and service delivery.

It is essential you are a driver and have access to a vehicle for work, as well as an enhanced DBS to be considered for this role.

The Contract
This is a temporary the Rough Sleeper Worker vacancy, on an initial 3 month contract which a chance of being extended. The role provides a four week rota for utreach sessions (early morning stating 5 am finishing 14:00 or late nights stating 5 pm and finishing 00:00).

How to Apply
To apply for this Rough Sleeper Worker role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Tenancy Sustainment Officer
Slough
37.5 Hours (Shifts)
£19 p/h

A local authority in Slough are recruiting for a Tenancy Sustainment Officer to carry a caseload of homeless individuals to sustain their current tenancy to prevent them from becoming homeless

The Role
The primary focus of the Tenancy Sustainment Officer role is to support individuals in maintaining their tenancies and preventing homelessness by providing tailored short-term support, signposting to specialist services, and collaborating with multiple agencies to address complex needs.
You will be anaging a caseload of around 30 cases - people who have been placed in accommodation, providing support to maintain their tenancies and keep them away from returning to the streets.
The day-to-day role will include visiting client's residence and raising issues found at an early stage:

• Referring clients to other support agencies and organising MART meetings.
• Every now and then joining the outreach sessions together with a rough sleeper officer, building and maintaining a very good relationship with partner agencies, liaising with ASC, Police, Turning point, etc Reports directly to the Outreach coordinator.

• Assess and Develop Support Plans: Assess the support needs of vulnerable clients, create and regularly review tailored short-term support plans, and facilitate access to specialist services.
• Welfare and Benefits Support: Assist clients with applications for welfare benefits, appeals, and grant funding to manage financial crises and maintain tenancies.
• Multi-Agency Coordination: Arrange and chair multi-agency meetings to discuss and coordinate support for clients, ensuring effective communication and service delivery.
• Risk Management and Safeguarding: Conduct regular risk assessments, raise safeguarding alerts, and attend relevant case conferences to protect and support vulnerable clients.
• Record Keeping and Reporting: Maintain accurate records of support plans and client interactions, ensuring compliance with data protection laws, and produce regular performance reports to demonstrate service effectiveness.

The Candidate
To be considered for this Tenancy Sustainment Officer role, you will require the following skills and experience:

• Experience in Housing Support: Significant experience in developing and delivering individual support plans in housing management, hostel environments, social care, resettlement, or related fields.
• Multi-Agency Collaboration: Proven ability to work with a variety of statutory and voluntary agencies to coordinate multi-agency meetings and interventions.
• Problem-Solving Skills: Experience in a problem-solving context, particularly in dealing with issues related to safeguarding and domestic abuse.
• Diverse Client Engagement: Experience delivering services to diverse and challenging client groups, with the ability to conduct impact assessments and ensure equitable service delivery.
• Confidentiality and Sensitive Information Management: Experience working in confidential situations, understanding when and how to share sensitive information with relevant agencies.
• Flexibility in Working Hours: Willingness to participate in outreach sessions that may occur early in the morning or late at night.

It is essential you are a driver and have access to a vehicle for work, as well as an enhanced DBS to be considered for this role.

The Contract
This is a temporary the Tenancy Sustainment Officer vacancy, on an initial 3 month contract which a chance of being extended. The role provides a four week rota for outreach sessions (early morning stating 5 am finishing 14:00 or late nights stating 5 pm and finishing 00:00).

How to Apply
To apply for this Tenancy Sustainment Officer role, please email a copy of your CV to lee . mcmillan @ servicecare . org. uk or call on 01772 208 966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

Are you based in the Newbury area?

Do you have a passion for working with people and enjoy a fast-paced and varied role?

Do you have a valid manual driving license?

Jewson Partnership Solutions (JPS) specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities. We have a new branch opening in Newbury and we're on the hunt for a Customer Service Assistant who's as passionate about great service as we are!

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

*Please note: A full valid driving license is required for this role

Working Hours: 7.30 - 17.00 Monday to Friday

Location: Unit F, Kennetside Ind Est, Newbury, RG14 5PX

Key Responsibilities:

• Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

• Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

• Act as a relief driver for the branch, performing deliveries to our customers when needed in a 3.5t van

• Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

Required Skills and Experience

• A full, manual driving license, held for a minimum of 1 year

• Previous industry experience preferred but not essential

• Experience in a customer facing environment

• IT literate and a strong communicator

• Passion for working with people with a positive can-do attitude

What's in it for you?

• A competitive salary and benefits package, plus generous staff discounts

• A supportive team environment where your contributions are recognised and valued

• Opportunities to grow your skills and career within our organisation

• Flexible working arrangements to help you balance work and life

About us

At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Salary: Competitive - dependent upon qualifications and experience + company van + Veolia benefits

Hours: 37.5 hours per week

Location: Mobile - Covering sites within the Reading, Heathrow and Slough area



When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.



Veolia CHP are specialist designers, installers & operators of CHP (Combined Heat &Power), delivering energy efficiency to a wide range of applications including district heating. Every day throughout the UK, Veolia CHP delivers energy management services to meet the energy challenges faced by our customers across industry and the public sector. From industrial manufacturing to hospitals, educational facilities to district heating networks, our energy expertise permits our clients to focus on their core business while helping them attain their energy performance and environmental targets.



Veolia CHP currently supports over 350 sites in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher.



What we can offer you;

• 25 days of annual leave plus bank holidays
• Refer an Engineer to us once you've joined and earn £1000
• Access to our company pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Travel daily to client sites to carry out planned and reactive maintenance of combined heat and power units.
• Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs.
• Using Computer based diagnostic tools to fault find on a range of plant equipment.
• Interaction with our clients on a daily basis to meet their needs and deliver excellent customer service.
• The ability to work alone as well as part of a team.

What we're looking for;

• Qualified to minimum O.N.C or equivalent in an engineering subject and have appropriate experience in mechanical/electrical engineering
• Knowledge and experience of CHP plants and systems, heat exchanging equipment and Power generation.
• Have a sound understanding of electrical fault finding and rectification
• Gas Safe qualification would be an advantage but not compulsory as training will be provided for the right candidate.
• In depth knowledge of CHP control systems and PLC's and to be fully conversant with Fuel mapping procedures on MTU, MAN and 2g units
• Full UK driving licence.
• Have qualifications and or experience on engine maintenance and the ability and desire to be trained by an engine manufacturer if required
• Have sound knowledge in engineering practices and be conversant with the operation of a CHP plant
• Undertake weekend roster duties as required by management

What's next?



Apply today, so we can make a difference for generations to come.



We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.



We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Customer Service Administrator
Reading (Hybrid)
Up to £14p/h
Full Time 37 hours
Initially 6 month contract

Are you passionate about providing a world class service? Love resolving complex queries? Describe yourself as technically minded?

I am recruiting for a leading UK business who are going through a busy growth period. We are recruiting a number of Customer Service Advisors to join the team!

What will you be doing?
* Taking inbound calls from customers in relation to meter readings
* Entering data into a spreadsheet
* Analysing data to resolve issues
* Liaising with 3rd parties to gain information

What do you need to apply?
* Experience in a phone based role
* Confident working from excel
* Excellent communication skills
* Ability to resolve complex queries

What do you get in return?
* Hybrid, 3 days from home
* No weekends!
* Weekly pay
* Competitive salary

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor
Reading (Hybrid)
Up to £14p/h
Full Time 37 hours
Initially 6 month contract

Are you passionate about providing a world class service? Love resolving complex queries? Describe yourself as technically minded?

I am recruiting for a leading UK business who are going through a busy growth period. We are recruiting a number of Customer Service Advisors to join the team!

What will you be doing?
* Taking inbound calls from customers in relation to meter readings
* Entering data into a spreadsheet
* Analysing data to resolve issues
* Liaising with 3rd parties to gain information

What do you need to apply?
* Experience in a phone based role
* Confident working from excel
* Excellent communication skills
* Ability to resolve complex queries

What do you get in return?
* Hybrid, 3 days from home
* No weekends!
* Weekly pay
* Competitive salary

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Team Member
Location: Harts Hill Road, Dunston Park, Thatcham, RG18 4NU
Pay: £12.00 per hour
Contract: 16-39 hours per week + regular overtime, permanent, full or part time hours
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)





We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.

Childcare Advocate

Service Care Legal are currently working alongside a bustling local authority, based in Berkshire, which is looking for a highly skilled and experienced Childcare Advocate to join their Joint Legal Team. As a shared service, this local authority cases across many different aspects of public children law for six separate client authorities.

ROLE: Childcare Advocate

LOCATION: Berkshire

RATE: £50-£55ph

CONTRACT LENGTH: 3 months ongoing

Key Responsibilities

• Advocate at all levels of the Family Court, Court of Protection and Education Tribunals
• Work closely with the childcare lawyer who has conduct of the case
• Assist in case preparation and strategic planning to achieve the best outcome for the case
• Cover hearings on behalf of the whole team

Requirements

• Qualified solicitor or barrister with at least 3 years of experience in public children law
• Extensive knowledge of the Family Court, Court of Protection and Education Tribunals
• Excellent advocacy skills

Benefits

• Competitive salary
• Opportunity to work with an experienced team
• Remote working for all advocates' meetings
• In-person hearings when required

If this Childcare Advocate vacancy sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Band 6 Health Visitor
Berkshire Healthcare NHS Trust
Whitley Health and Social Services Centre, 268 Northumberland Avenue, RG2 7PJ
Monday to Friday. 37.5 Hours per week (09:00-17:00)
£30ph Weekdays

We are looking for strong team players who have a real passion for working with children and families. You will need to have excellent communication and interpersonal skills with the ability to work with other teams and agencies.

The role is 9 - 5 Monday to Friday in which we can offer some flexibility. This is a client facing role but with some room for home working based on service need.

Main duties of the job

Working collaboratively with other health care professionals and agencies ensuring a seamless delivery of service for children and families within the community.
Assessing child and family needs, using the appropriate assessment and risk tools. Ensuring that at each contact with a child an assessment of their health and development need is conducted
To support breastfeeding and parent infant relationships applying the Unicef UK Baby Friendly Initiative standards
Ensure that the advice, support and services provided take account of client or family's race, culture, religion and language
Full knowledge and understanding of the Local Safeguarding Board Procedures together with Trust guidelines. Exercises vigilance regarding vulnerable families and to respond as necessary
Working closely with local authority colleagues

Requirements

Be a registered Specialist Community Public Health Nurse (Health Visiting) active on the NMC register
Previous experience managing cases where a child has a protection plan
Have a high standard of clinical work
Have a valid UK driving license with access to vehicle

We also offer a £250 bonus for starting this contract this will be paid out to you after 150 hours completed (4 Weeks)

If you know anyone who may be interested in the position we can also offer a £250 referral fee

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208963.

Home Services Manager
Bracknell, UK
Temporary - 6 Months +
Full Time 35 hours

We are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the customer relationship, providing mixed tenure landlord services within a designated patch, ensuring that excellent tenancy management services are maintained. Please note a Basic DBS is required for this role
Requirements

• Previous experience within a similar role in Tenancy/Leasehold Management
• Experience working in a customer facing role delivering excellent customer service
• Familiarity with legal framework around tenancy and leasehold management is a plus
• Excellent verbal and written communication skills
• Ability to multitask, prioritize workload, and meet deadlines
• Good administrative skills and knowledge of Outlook, Excel, Word. Ability to analyse and present information in a clear method
• Full enhanced DBS required

Role Expectations

• Taking ownership of assigned patch, promptly addressing customer concerns, and managing expectations
• General tenancy and leasehold management, including letting empty homes, maximizing income and managing arrears, setting service charges, resolving anti-social behavior and managing casework, ensuring gas and fire safety in customers' homes, effectively carrying out repairs, and undertaking estate inspections and implementing agreed actions
• Serve as a point of contact for customers, investigating complaints and resolving issues in a timely and professional manner
• Maintain accurate and up-to-date records of property-related information, including tenancy agreements, maintenance requests, tenancy renewals, and correspondence
• Driving continuous service improvements and managing change effectively
• Driving improvement in key performance indicators including customer satisfaction, letting vacancies, property inspections, and income collection
• Liaise with contractors and maintenance personnel to ensure that all properties meet a high standard
• Build relationships and work collaboratively with internal and external Stakeholders
• Keep up to date with current legislation and regulations related to property management

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk

Customer Service Advisor - on going contract in Reading - EXCELLENT JOB OPPORTUNITY!

• £14.02 per hour (gross)
• Monday to Friday (Days)
• The Job is based in Reading.
• On going contract
• Immediate start for the right applicant

Main Duties:

• Managing customer billing work flow
• General admin work
• Responding to customer queries via email and telephone

Requirements:

• Previous experience in call centre environments
• Superb customer services & communication skills
• Good IT skills (especially Excel)
• Previous experience in admin roles
• Experience in handling customer over different platforms (emails, calls etc) is essential.

£14.02 per day (gross) - Monday to Friday - on going contract - superb working environment.

Fantastic opportunity and perfect for candidates living in the Reading area, with customer service experience.

Call Albert at Carbon60 on 07736215026 or email your CV if interested.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.