Total 204 customer service job vacancies in bristol avon bs1 6bx

Service Manager - (Travelling Communities)

Location - Wiltshire & B&NES

[Expectation to spend one day per week based at
Rosewell Court Bath office, the remainder of the time in Wiltshire at either Chippenham or Devizes office]

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Part-time [30 hrs] | Permanent
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£23,002.40 per year [fte. £28,753]
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Participation in an on-call, out-of-hours rota
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Valid driving licence and access to vehicle, business insurance required

Responsibilities:

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Provide operational management and staff line management, including setting targets, monitoring and addressing any performance issues
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Ensure clients are provided with a high-quality, person-centred service
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Establish positive working relationships with external agencies

Requirements:
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Understanding of the impact of social exclusion and inequalities
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Proven knowledge and understanding of the specific challenges facing travelling communities


Please call me on 07840047258 for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Flexible RMN Shifts Available - Independent Mental Health Hospital, Bristol

Are you a qualified RMN looking for flexible work that fits your schedule? Join our team at a leading independent mental health hospital in Bristol, offering Ad Hoc Shifts that work around your commitments.

Provide care to individuals with complex psychiatric disorders, including those who may not have responded to previous treatments.

Competitive Rates: Earn from £24.50 per hour with uplifts for Nights and Weekends, paid as a PAYE inclusive rate. Please note we are unable to pay via Ltd or umbrella companies for this role

• Deliver high-quality, patient-centred care to individuals with a range of psychiatric conditions.
• Collaborate with a multidisciplinary team to develop and implement evidence-based treatment plans.
• Administer and monitor medications, ensuring patient safety at all times.
• Provide compassionate support to patients and their families throughout their treatment journey.
• Maintain accurate, up-to-date patient records in line with legal and ethical standards.
• Continuously engage in professional development to enhance your clinical skills.

• Qualified RMN with a valid PIN
• Minimum of 12 months UK experience in an acute mental health setting
• Strong clinical skills and a commitment to patient-centred care
• Ability to work autonomously and as part of a multidisciplinary team
• Excellent communication and interpersonal skills

• Registration and referral bonuses of up to £350
• All compliance costs covered
• Uniform provided
• Single point of contact for support and access to a wide range of flexible and ongoing roles

Ready to make a difference while maintaining a flexible work-life balance? Apply today or contact rebecca.hyde@servicecare.org.uk for more information, and become a valued member of our team!

Our Civils Client based in Bristol are currently recruiting for a Project Manager to join their District Heating project as soon as possible.

This is a full time, temporary contract outside IR35 at between £400 - £500 per day.

The purpose of the role is lead and manage the team involved in Project from design stage right through to execution
and Commissioning lifecycle including, taking overall responsibility for performance and delivery of project(s) to required timescales, budgets, and quality standards.

Responsibilities:

• Create, document and communicate a plan to the team involved; following this, implement, review and update the plan as necessary.
• Liaise with client to understand and interpret their requirements, highlighting and advising Managing/Commercial Director of any deviations or variations from existing contract.
• Draw up a detailed Project Plan, which will highlight all technical and installation tasks which can be used for progress reporting and tracking to higher management and the client as and when required.
• Create, manage and adapt programmes and arrange everything necessary to complete as targeted. (i.e. Traffic Management, Labour, Plant & Materials.)
• Ensure that Health, Safety, Environmental and Quality standards, and requirements are fully incorporated into the Plan and adhered to throughout the duration of the project.
• Ensure all RAMS are accurately developed throughout the project to cover all elements of works being carried out.
• Allocate the resources needed to achieve the project to agreed timescales and standards of quality.
• Monitor to establish that each stage of the project is progressing according to agreed timescales and quality standards, taking action to resolve if delays or problems are occurring.
• Manage the client relationship through regular communication, keeping them informed of progress and checking satisfaction levels so that any difficulties can be resolved.
• Assist with the preparation of O&M manuals upon completion of the project.

Requirements:

• A minimum of 5 years' experience of managing projects in a civil environment specifically District Heating.
• Thorough understanding of NEC4 Option C contract.
• Extensive experience of programming - Microsoft Project
• Qualified SMSTS
• Previous experience in traffic management and temporary works coordination.
• Full understanding of Quality, Health, Safety and Environmental management policies and procedures.
• Knowledge of the 'Construction (Design and Management) Regulations 2015'
• Good IT skills - Word, Excel, and Microsoft Project

If interested or require further information, please feel free to get in touch on 01772 208967 or via email at james.glover@Servicecare.org.uk

Job Title: Senior Payroll Officer
Location: Avon and Somerset Constabulary Police HQ
Contract: Full-time
Pay Rate: £19 per hour
Recruitment Agency: Service Care, recruiting on behalf of Avon and Somerset Constabulary
Contact Information:

• Phone: 01772 208962
• Email: Lewis.Ashcroft@ServiceCare.org.uk

Job Overview:
Service Care is recruiting for a Senior Payroll Officer to join the Avon and Somerset Constabulary's payroll team. The successful candidate will support the Payroll & Pensions Manager in delivering a high-quality payroll and pension service. This role requires a subject matter expert who can provide advice on a wide range of payroll and pension issues, while also supervising Payroll Officers and ensuring compliance with statutory regulations.
Key Responsibilities:

• Payroll and Pension Support: Assist in the efficient delivery of payroll and pension services in compliance with processes, policies, and legislation.
• Project Leadership: Lead and support various projects, ensuring payroll and pension advice is provided to enhance service delivery across the Constabulary.
• Compliance and Reporting: Ensure compliance with all pension and statutory regulations, including accurate reporting and auditing.
• Process Review and Maintenance: Continuously review and maintain payroll controls to ensure accuracy, especially before BACS transmission.
• Exception Reports and Queries: Handle exception reports after pay runs and resolve anomalies or queries promptly, maintaining service quality in accordance with agreed working practices.
• Policy Interpretation: Provide support to the payroll team by interpreting statutory maternity, paternity, and adoption regulations for staff and officers.
• Collaboration: Work closely with HR, Finance, and other stakeholders to ensure interdependencies between business areas are considered, especially in relation to compliance with legislation, policies, and payroll software solutions.

Experience and Qualifications:

• 
  Essential:
  • Proven experience in end-to-end payroll processing, delivering high-quality, customer-focused services.
  • Experience resolving complex payroll issues while ensuring compliance with statutory regulations.
  • Strong communication skills (both written and verbal) with the ability to manage competing deadlines and adapt positively to change.
  • Excellent administration skills and attention to detail, particularly in managing data and information.
  • Proficiency in using computer software, including HR/Payroll or ERP solutions.
• 
  Desirable:
  • Experience with public sector pension schemes.
  • Knowledge of system implementation.
  • Understanding of police officer regulations and police staff terms and conditions.

How to Apply:
If you have experience in payroll processing and are looking for a challenging role within the public sector, we would love to hear from you. Contact Lewis Ashcroft at Service Care for more details or to apply:

• Phone: 01772 208962
• Email: Lewis.Ashcroft@ServiceCare.org.uk

Customer Services Administrator

£23,000 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 33 days Holiday, Pension, On-site Parking plus more.

Continued growth has led this engineering contracts coordination business to recruit for a customer services administrator to join their team. Working within a team of 4 as part of a wider team of 18, this office will see you working within a team orientated culture:

• Acting as one of the first points of contact within the team along with your colleagues to order process
• Support engineers via App or email in taking their order for parts and components.
• To manage expectations of the engineers of delivery of products.
• Input order information and maintain communication throughout.
• Email correspondence with the Engineers or contracts providers.
• Work with the wider team to ensure smooth running of contracts.

The successful customer services administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator's role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.

This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the customer services administrator full support in training, you will be given the opportunity to join at an exciting time as the business celebrate 20 years in business and are further expanding. Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.

Benefits Include :

• Up to 33 days holiday including Bank Holidays (with service)
• Employee Assistance Programme - includes fitness classes, podcasts, advice toolkits and confidential counselling service.
• Retail Discount Scheme across many major high street stores, hospitality venues, holidays, and days out etc.
• Cycle to Work Scheme
• Training and Development investment for employees to enjoy including on the job training, apprenticeships, and self-development courses
• Auto Enrolment Pension Scheme
• Life Assurance

Apply today for immediate consideration - you can also apply direct to richard.hughes@travail.co.uk.

For further information, please feel free to call Richard Hughes on 0117 934 9770 / 07778150198.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Service Administrator

£25,000 to £30,000 per annum, Permanent, 08:00 to 16:30 M-F (flexibility available), BS5Fishponds, Bristol, Holiday, pension, parking plus more.

Established in 1997, a new opportunity has arisen within a leading independent engineering business as an Service administrator. Working within an office team of 4 alongside a service manager ,supporting domestic and commercial contracts across the South West, this role will see you working within a friendly and personable environment where team work is key. This service administrator position will see you :

• Allocation of engineers, coordinating engineers and scheduling work
• Working with an engineering manager to coordinate engineers
• Processing and Part orders of engineering parts required
• Email correspondence
• Invoicing and filling
• Maintaining client database
• to work alongside a service manager to help organise engineer and plan daily schedules
• Assisting the wider team with general administration

The successful service administrator will have a need to hold excellent attention to detail and be able to prioritise your work load managing queries or urgent matters. You will need to be confident using Microsoft programs and additional CRM system experienced would be beneficial but not essential for this role as full training will be provided. This would be the ideal role for someone who has worked as a service administrator, contracts administrator or contracts coordinator. Experience within engineering environments would be beneficial.

With this administrator opportunity, No two days are ever the same with this fast paced working environment. Providing you with full training, you will be supported from day one. This small family business will see you feel valued in your contributions to the team and business. With further growth, it's an exciting time to join this business.

Benefits include:

• Flexibility with start and finish times
• 33 days holiday including bank holidays
• Competitive salary paying up to £30,000 Per annum
• Pension
• On site parking
• Friendly, open plan office environment.

Apply for your immediate consideration or apply direct to richard.hughes@travail.co.uk

For further information, please call Richard Hughes on 07778150198 or 0117 934 9770.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Role Overview

Customer Service Administrator - Bristol (BS32)

• £11.44 ph
• 7am-4pm
• 35 Hours per Week
• Working Monday - Friday and Tuesday to Saturday on an alternating rota basis
• Permanent

Benefits:

• Free On Site Parking
• Opportunities to progress
• Overtime always available!
• Uniform provided
• 28 Days Holiday Entitlement
• Excellent Pension Programme
• Staff also receive 25% Discount Benefit of Items on Very.

What you'll be doing

Behind our iconic fleet, there's a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running. And you could join them in an administration role with a difference.

As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues. You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever. When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you'll be a big part of why our team and customers are happy.

What you need to show us

Administration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success. As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail. An understanding of health and safety would also be a real asset.

Why work for us

Nobody goes further to deliver than Yodel. Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK. It's a massive job, and we know it takes more than drivers.

We value the contribution of everyone in our customer service team, so in return for your talents as a Customer Service Administrator, you'll be rewarded with generous benefits including 28 days' holiday (including bank holidays), an excellent pension and up to 25% Very.co.uk discount. We'll also support you to develop, progress and be the best you can be. Find out more and apply now.

Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss

Accommodation Support Officer

Location: Managing cases from HMP Bristol, with travel around the local area as required for meetings and participant appointments.
Hours: Full time, 37 hours per week.
Contract: Permanent
Salary: £24,650 - £29,000 per annum (dependent on experience)
Are you passionate about helping people?
Join our team as an Accommodation Support Officer and support our participants with their housing needs.

As an Accommodation Support Officer, you will work with a caseload of adult males within a custodial or community environment. You will collaborate closely with probation practitioners to complete initial assessments, understanding the specific needs of each participant. Based on these assessments, you will create and implement tailored accommodation plans, ensuring that participants are informed of any decisions that affect them and aware of their rights throughout the process.
Your role will involve:

• Managing a caseload of participants, producing personalised accommodation plans.
• Conducting initial assessments, considering risk, situation, and need.
• Recording progress and outcomes accurately using a case management system.
• Maintaining regular contact with participants, identifying and addressing any emerging risks or concerns.

We are seeking a candidate with excellent interpersonal skills who can create and maintain professional relationships with participants and stakeholders. You should be a positive role model, capable of encouraging and supporting participants to make positive changes in their attitudes and behavior. While experience in homelessness legislation or the criminal justice sector is desirable, we welcome applicants who are engaging, empathetic, and comfortable working with diverse individuals from various backgrounds. On-site training and support will be provided to help you develop the necessary knowledge and skills.

• Desirable: Experience or knowledge of accommodation services, including relevant legislation.
• Essential: Highly effective interpersonal and communication skills, both verbal and written.
• Ability to establish and maintain effective working relationships with participants and external stakeholders.
• Desirable: Experience or knowledge of the Criminal Justice System.
• Strong organizational skills and the ability to meet deadlines.

In return for your dedication, knowledge, and commitment, we offer:

• Annual Leave: 25 days + Bank Holidays + Birthday Day off (with the option to buy an additional 5 days).
• Volunteer Days: 2 days per year.
• Pension: 5% Employee contribution, 5% Employer contribution.
• Healthcare: Cash Plan, including 3x salary life assurance.
• Salary Review: Annual.
• Employee Benefits: Access to Benefit Hub, an online portal offering retail discounts, cycle-to-work schemes, and additional voluntary benefits.
• Referral Scheme: Refer a friend and receive a reward.

Click to apply or contact Oliver Jefferson on 01772 208962 or oliver.jefferson@servicecare.org.uk for more details.

About the role

Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
• Accurately recording any customer details and treating this information confidentially.
• Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
• Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
• Accurately recording and processing returned items from customers.
• Signing in visitors, ensuring they are aware of the health, safety and fire procedures for the store.
• Controlling keys that may be stored at the desk correctly.
• Liaising with Shift Leaders, Managers and Security, communicating clearly.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Working across the store in our service, picking and replenishment areas where required.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Job Title: Communications and Engagement Manager (Marketing)
Salary: £350 Per Day
Hours: 37 Per Week
Type: Temporary Ongoing
Location: Bristol, BS1
Start Date: ASAP
Work Pattern: Monday - Friday | 08:30am - 17:00pm | Hybrid (2 Days Per Week in Office)

Are you passionate about making a difference and elevating the voices of communities? Our client is seeking a Communications & Engagement Manager who will play a pivotal role in shaping the future of our region. As we secure substantial investments and roll out transformative projects, your work will ensure that our community's needs are at the forefront of regional and national conversations.

Key Duties and Responsibilities:

• Lead communications and engagement for a dedicated directorate within the organization.
• Develop and execute effective communications strategies that align with Metro Mayoral priorities.
• Collaborate with the Communications & Marketing team to maintain a unified narrative.
• Manage the communications grid to ensure timely and on-budget project delivery.
• Oversee the procurement and management of creative services for communications campaigns.
• Monitor the success of communications strategies to ensure they are cost-effective.
• Participate in an out-of-hours media rota.

Qualifications and Experience:

• Degree-level education or equivalent.
• Professional qualifications such as CIPR or CIM, or significant related experience.
• Proven leadership in a senior communications role, including team management.
• Strong experience in crafting narratives across multiple channels.
• Demonstrated ability to manage budgets and work within a political environment.
• Excellent project management, organizational, and digital literacy skills.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

Service Care Solutions are currently recruiting for a Substance Misuse Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Our client's vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

Key role and responsibilities for a Substance Misuse Nurse;

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Substance Misuse Nurse;

• Nurse Qualification - RMN with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

What we offer for a Substance Misuse Nurse;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Substance Misuse Nurse role please send us your CV by clicking 'apply now'!

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Worker. As a Recovery Worker you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Worker;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Worker;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Worker;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Worker role please send us your CV by clicking 'apply now'!